San Francisco Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 124 reviews
4/10
No Skytrax Rating
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4/10

San Francisco Airport customer review

Arrived at the International Terminal from LHR and was through immigration and collected our bags within 30 minutes very impressive for a US airport we then walked to domestic T3. The airport was light and had a decent selection of eating facilities although was quite pricey.
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4/10

San Francisco Airport customer review

The immigration officer who processed me was very friendly. Lines were not that long although I always try to make a point of getting off the plane quickly and make my way to immigrations swiftly. A line was building up behind me. Leaving SFO was also a painless experience. Pleasant surroundings but lacking somewhat in facilities.
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4/10

San Francisco Airport customer review

If US airports were to be avoided this is an exception. Upon arrival clean and tidy surroundings make people feel comfortable after flying. Only disappointment were the long lines at immigrations and the unfriendly and discriminative faces of the officers as well as the low ceiling at baggage reclaim. Otherwise airy spaces and an overall good experience.
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2/10

San Francisco Airport customer review

Flights are frequently delayed due to fog smoke ATC or other issues. Connecting between international and domestic terminals require passengers to exit the secure area and go back through the security checkpoint. Depending on arrival concourse re-checking bags going from international to domestic requires a long walk with bags and oftentimes another wait in line. 4) Security checkpoints are poorly staffed. In general not all metal detectors are being utilized resulting in long lines. On the good side: Immigration & customs process is very efficient and quick. Checked baggage retrieval time is reasonable ~15min. In the domestic terminal good selection of restaurants and shops. If possible avoid connecting through SFO.
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