Poznan Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 12 reviews
6/10
No Skytrax Rating
Sort Reviews by :
Show
6/10

"small and easily accessible"

(Canada)

Not Verified | The airport itself is small and easily accessible. The downside is the airport security staff. The staff who greeted us first were pleasant and friendly but the ones conducting inspections and overseeing direct searches of people and luggage are gruff at best and grumpy at worst. I think they need some training on how to be polite and respectful to passengers. This isn’t the first time that we experienced this kind of behaviour on the security line. The washrooms are limited and in need of cleaning and an upgrade. They could also use at least one area for passengers with pets so the animals can relieve themselves, as seen in many other airports.
Experience At AirportDeparture Only
Date VisitApril 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"queue for the border was moving quite fast"

(United Kingdom)

Not Verified | The queue for the border was moving quite fast, the border guards were working fast. The toilets in the baggage reclaim area was clean although there was a queue to them, one of the two urinals wasn't working. The toilet would be better if they were bigger albeit they were quite clean
Experience At AirportArrival Only
Date VisitJuly 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
6/10

"It is worth improving the cleanliness"

(Poland)

Not Verified | I picked up the horribly long waiting time for the luggage after almost an hour of waiting (there were no other flights at that time). It is worth improving the cleanliness and smell of the toilets. The entrances are full of cigarette butts and the stench of cigarette smoke - despite the information about the possibility of smoking in designated places, the staff does not enforce it from passengers. Very high prices in bars.
Experience At AirportArrival and Departure
Date VisitJanuary 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"check-in and security were very quick"

(United Kingdom)

Not Verified | The check-in and security were very quick. One bottle of water was quite expensive. This is a very nice but quite small airport and there isn't much choice where to go but it was OK for me.
Experience At AirportDeparture Only
Date VisitAugust 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"experience at the airport was pleasant"

(United Kingdom)

Not Verified | When I got out of the plane, there was no bus shuttle to the terminal but this is understandable because of the Coronavirus. Border control was fast and my experience at the airport was pleasant.
Experience At AirportArrival Only
Date VisitJuly 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"completely inefficient"

(Czech Republic)

Trip Verified | One of the worst experiences - disrespectful behaviour of the staff is a standard. I fly in and out every two weeks and do a year now I can recollect any pleasant experience. staff responsible for a fast track- every time I am “greeted” with questions do I have a right to use the fast track - and that’s even before I show my status card. Flying into Poznan airport is fast and completely fine. Flying out is a drag! The security check is always busy- if two gates are open, consider yourself lucky- queuing takes a lot of time and is completely inefficient.
Experience At AirportDeparture Only
Date VisitOctober 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Staff a bit typically surly"

(United Kingdom)

Not Verified | Staff a bit typically surly which doesn't bother me but upsets the Mrs and others at times. Pretty fast and straightforward although they could do with showing the world cup match on a screen in a bar etc somewhere. In departure lounge the gents toilets were disgustingly filthy with the urinals all near overflowing, with a lot of urine on the floor and 3 cubicles for a dozen terminals a huge queue of men constantly. Utterly ridiculous. Free WiFi with ambiguous marketing terms seems a con.
Experience At AirportDeparture Only
Date VisitJune 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

Poznan Airport customer review

(France)

We arrived from Rome with Ryanair bussed quickly to the terminal which is new bright and clean. Luggage arrived almost in a blink of an eye. Easy navigation to the exit with a stop in a clean toilet several ATMs very convenient. 15 mins from the moment we landed to the car pick up. Highly recommended airport nice experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Poznan Airport customer review

POZ seems to be modern and fresh but somewhat basic regional airport. I guess it gets cramped easily at peak times but is deserted for the rest of the day. You can find everything you need but without most extras. Aircraft park a few hundred meters away in front of the old terminal so there is a short ride in the terminal bus to get to the terminal. Luggage arrives within a few minutes much better than in Warsaw. The green City Transit Authority buses to the city center stop just outside the new "L" line is the fastest option. Bus ticket costs 260 PLN and should be bought at the RUCH shop at the terminal exit and then validated immediately onboard the bus. The "L" bus goes to the main railway station with a few stops enroute but as in Warsaw the journey takes a long time in peak traffic. If you prefer a taxi just tell the driver the name of your hotel or if you want to go to the railway station ask for "dworzec PKP" (Polish Rail station). Poznan itself seems to be an interesting city and its airport has plenty of potential. Don't hesitate to use it.
no
4/10

Poznan Airport customer review

Since last writing about this airport a year ago there have been various improvements. There are now more flights to the UK by the budget airlines Ryan AirWizzair and Central Wings (part of LOT Polish Airlines). Also BA are starting up daily flights from Gatwick to Poznan and return from the end of March 2008.Maybe one of the budget airlines might set up in competition to BA from Poznan to Gatwick to reduce the fares on that route but that maybe my wishful thinking! There is an an express bus from the Airport to Poznan main railway station-about 20 mins to half an hour depending on traffic. The taxis are also better regulated now and you have a right to ask for a receipt at the end of your journey so you are not overcharged. Into town is currently about 20 Zloty about 4 GBP and takes about 15 minutes again depending on traffic. The restaurant overlooking the runway (upstairs) has now had a makeover and is more cosy and warmly furnishedbut the staff are still very helpful and friendly and speak good English. Can recommend the Zurek Soup(sour rye with Polish sausage and boiled egg) served in a hollowed out bread loaf. Nicely served Coffee and tea with lemon too.
no
1 to 10 of 12 Reviews