Paphos Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 85 reviews
3/10
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1/10

Paphos Airport customer review

Departed from Paphos Airport on the above date bound for Manchester. Confirm experience of previous reports. An absolute shambles and disgrace. It took 1.5 hours to check in and then spent further 1.5 hours queuing for security checks snaking round the car park. Security when reached seemed perfunctory at best when compared to say Manchester. Avoid if at all possible!
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1/10

Paphos Airport customer review

Based on my last two departures from PFO on a Wednesday in the past month ie long queues outside in the baking heat discourteous staff and poor (non existent actually) security I can safely say that any business I have with Cyprus is at an end and I hope I never ever have the misfortune of setting foot in that airport again. I doubt whether the new terminal will be any better. The previous post to this is correct the airport authorities should be ashamed of themselves and bear all responsibility for people not coming back to Cyprus and supporting their economy solely on the way they are treated.
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1/10

Paphos Airport customer review

The management of this airport should be absolutely ashamed of themselves. Everyone stuck in a queue snaking all the way round the building and back to the road to get through a (so-called) security check- in blazing sunshine around 90 degrees- young children babies the elderly wheelchair bound people - disgraceful.
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2/10

Paphos Airport customer review

I'd heard that PFO on a Wednesday is a form of hell-on-earth. Seeing however is believing and it appears all that I'd been told was true. We arrived early enough for our flight to DSA such that check in queues were minimal and we managed to get airside fairly soon after our arrival. Departure lounge a joke. Inadequate number of seats meant people sitting on any usable surface - floor tables everything. Each time a flight was called people scrambled for the seats vacated by those who had gone to board. I was fortunate to secure two for my elderly grandparents who were travelling with us - how can they be expected to stand? Things got worse when departures board screen broke down so no- one had any info on gates or boarding times. When I asked an attendant she just shrugged and said to 'listen extra hard'. However it was evident by the number of final calls for individual passengers that this was causing problems. Finally our flight was called and we were put in a holding area to catch a bus to the plane. At first it seemed we would only be there a few moments but in the end we were there for about half an hour with no AC and not enough seats to go around. Given that this is Cyprus's second international airport it is nothing short of a disaster. A new terminal is being built but as one sees when taxing past the construction site it is still a long way from completion.
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1/10

Paphos Airport customer review

Just returned and have to say its an absolute disaster area. Too many flights in all at once and not enough room for all the waiting passengers absolute disgrace in 2007 to be treated like cattle. New terminal being built but another 2 years yet so avoid if you can!
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Paphos Airport customer review

Waiting at an airport is rarely pleasant but it can be at PFO. The Arrivals facilities are very basic and baggage took a while to arrive but my tour operator was very organised and it was pretty painless outside. For the return journey we made our way to the airport independently and had a long time to wait. However you could sit by the sea only 200m away or outside at a basic cafe. Check-in even in the face of multiple Thomson flights was very quick. The security queue was long but moved steadily. I think they're making quite an effort in the departure lounge and I thought lunch entirely satisfactory if expensive. There were a number of facilities and the outside seating area is very pleasant and would be much more so if all the smokers were removed. It seems to me that the number of transfer buses is inadequate so that when the Thomson peak gets going it is hardly possible for them to the load the outbounds and unload the inbounds very effectively. New building is under construction and I am sure it will be much better but Cyprus is so beautiful it is already worth going.
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Paphos Airport customer review

I used Paphos airport in October when visiting my daughter who was studying in Cyprus. It is a nightmare especially on a Wednesday with all the charters as well as the scheduled (British Airways) which I was on. I didn't have too long a wait for my luggage though and my pre- booked taxi was waiting - a bonus. On my return I arrived early for flight - was about 20th in queue for British Airways and they didn't open check in till literally 2 hours before departure. Check in was fine. Again it was a Wednesday and the queues for some of the charters went out of the building. Security - a definite joke - seeing this was after some of the new regulations had come into force and Cyprus being part of the European Community. The two guys checking hand baggage were busy chatting to each other and didn't look once at the security screen which had screened luggage. My daughter returned from Paphos before Christmas and again Security was a joke. Bearing in mind that liquids etc. should be in ziplock type bags in quantities of less than 100ml. My daughter had completely forgotten about the rules and had her full make up bag in her carry on case together with her laptop. Security let her through without any questions about make up or making her take her laptop out. Once through Security facilities are basic - grotty plastic chairs to sit on but there is an outside terrace with seating and a bar where you can see the planes take off/land. Other facilities include a duty free shop souvenir shop and a cafeteria.
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Paphos Airport customer review

Paphos airport-10/10 for location (you can sit on the beach after check- in if your flight is delayed) 0/10 for performance on busy days (wednesday). Apart from the airport's small size the biggest problem is that virtually all passengers are bussed from the departure gates to their plane (and the opposite on arrival) - there are no jetways and the planes themselves are unable to park close to the terminal itself. Coupled with the fact that there are only 3 busses only one flight can be loaded at once.
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Paphos Airport customer review

This airport seems to have reached an all time low with the parking facility's at departures being totally taken over by the hire car people this airport boasts 150 parking places but last night people were dropping off in the road because there simply was no place to park I note that there is a facility alongside the arrivals park for the hire cars but it would seem that this is too far to walk the airport should consider a £25.00 fine for parked hire cars more than 24 hours and I am sad to say that given this situation they should also consider a parking charge because this has now got out of hand and out of any kind of control my feeling is that if this trend continues the airport will lose custom as the facility's in Larnaca are far better organised and yes there is a price to pay but at least we would get a better chance to say goodbye to friends and relatives.
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Paphos Airport customer review

People's experiences of Paphos Airport are dependant on the day/time of arrival. Wednesdays are a nightmare - too many flights arriving / departing consecutively only two carousels to cope with arrivals and frequent delays in departures. The car hire desks are facing the passenger exit from the arrivals area causing 'traffic jams' and people waiting to meet friends and family are herded into the very small cafeteria area or down at the other end of arrivals by the toilets. Departures are if anything even more chaotic and as a long time resident of Paphos (14 years) I can vouch for the fact that car parking is woefully inadequate and mostly taken up by waiting hire cars. All that said both departures and arrivals work fairly smoothly on the less busy days (though parking is still rarely adequate) and with the planned improvements things should get better. Hopefully there will be no delays to the plans and visitors and residents alike can look forward to a more pleasant experience. Meantime try to arrange travel on almost any day other than Wednesday!
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