Panama Tocumen Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 85 reviews
3/10
No Skytrax Rating
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7/10

Panama Tocumen Airport customer review

(United Kingdom)

Used this airport for transit from Amsterdam to San José (Costa Rica) and return. I agree with many of the previous reviews. Small a bit chaotic and crowded but it works just fine. Masses of duty free shops. If you want somewhere quieter sit in the chapel. I didn't know about the 2nd floor for food so thanks to Andre Franca for pointing that out. Maybe the signs could be clearer and next time I use Panama to change flights I'll seek this out.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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8/10

Panama Tocumen Airport customer review

(Brazil)

I found this airport really well kept lots of shops food carts on the second floor (maybe that's the why people here complain because they don't know there's a second floor only for food?). Duty free and more duty free that is overprice. Connections are a breeze.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Panama Tocumen Airport customer review

I agree on some points that Tocumen is well organized clean etc. but if you have a 3+ hour layover you're better off taking a taxi (even share a taxi with someone and pay less) to Panama City and wait there. With only one restaurant (a diner) in Tocumen that tends to be crowded most of the time and Continental’s President's club there is no other quality food unless you consider an American hotdog from a cart vendor a meal. And how many duty-free shops do they need? Every other store is either duty-free perfume liquor clothes TVs. How about newspapers magazines travel accessories bottled water - and more choices of food! I have been traveling to Tocumen for over 5 years and nothing has changes except for more duty- free shops! Well maybe after the expansion of the airport is complete we will see some changes.
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4/10

Panama Tocumen Airport customer review

I made a connection in Panama so spent just 3 hours there. The airport is very well-organized clean and is plenty of shops. The majority of the flights depart on time and all the connections are organized so that yo don´t have to spend more than 3 hours waiting for the other flight.
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5/10

Panama Tocumen Airport customer review

I can only echo the comments of others using the airport for transit only. I came from AMS with KLM and found the connection with my COPA flight to MGA to be problem free. The same also on my return leg. Facilities shopping and eating places are excellent. A small airport with only a short walk to any of the piers. Travelling from Europe my only alternative to get to Nicaragua would have been via a US airport with all the legendary hassle. I would certainly not hesitate to use this routing again for trips to Central/South America.
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5/10

Panama Tocumen Airport customer review

I came from Amsterdam with KLM and found the connection with my COPA flight very easy and fast. It has free wireless internet connection a huge duty free and 3 restaurants (2 fast food restaurant and 1 international restaurant). Since this airport is small you dont have to walk too much. It takes you like 6 minutes to walk all the airport. For me is a pleasure to take connections on this airport.
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4/10

Panama Tocumen Airport customer review

Visited PTY (Panama Airport) again and I stand corrected. There is a souvenir shop before immigration and a Subway sandwich shop as well as small restaurant. The airport gets a better review from me this time than last!
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4/10

Panama Tocumen Airport customer review

PTY is quite modern nowadays much better than many Brazilian airports! Immigration is fast and hassle free! There are many duty frees and it's great to make conections there! Only have good things to say about this airport so far.
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3/10

Panama Tocumen Airport customer review

We just flew out of Tocumen and reiterate the comments. Nice building and plenty of seats - but absolutely no airport amenities as opposed to duty free shops. There is one restaurant no place to buy a newspaper or souvenirs and no snack bar. There are plenty of duty free shops but I doubt someone would buy a $1000 computer at airport. The authorities should take out half of the shops and put in a few more restaurants and souvenir shops. SJO Airport (San Jose Costa Rica) should be the model!
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2/10

Panama Tocumen Airport customer review

PTY looks nice is relatively clean and plenty of seating. Security checks are cramped jammed as they are under a staircase but that is often the case when new security control areas have been shoehorned into existing facilities. Gate area is bright and spacious with large windows overlooking the tarmac. What is unacceptable though is the sheer lack of amenities: as several commenters have already pointed out there is but one restaurant in the building. That is grossly insufficient. To compound the problem there is no convenience store / newsagent / bookshop in the terminal. Anywhere. If you want to buy a 42" plasma flat screen TV (because that's such a convenient piece of carry-on luggage right?) you'll find a half- dozen retailers.
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