Larnaca Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 79 reviews
5/10
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6/10

“easy to navigate”

(Cyprus)

Not Verified | The airport is a relatively small international airport that is easy to navigate. The checkin lines are a gamble as some airlines have short queues and some are ridiculously long. The passport control and security check was a relatively quick process, even though the security staff is one of the most unfriendly I've experienced. The duty free area is large, however the prices, especially for food and drinks are very high (even for an airport). The seating area is relatively quiet and there are usually enough seats available with bathrooms and kiosks in walking distance from the gates. Due to the small size of the airport even the bus journeys are not long to the plane, although we had airbridges on both departure and arrival. Besides the indifference of the staff, the only really bad thing at the airport are the sometimes very long wait times (30 minutes+) at the luggage carousels. This is especially the case during off peak times when it should actually go quicker. This time, however, it was a relatively quick process and the bags where already there when we arrived. I think the airport is nice small airport without any thrills but also nothing that makes me hate it.
Experience At AirportArrival and Departure
Date VisitFebruary 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

“terminal is overheated”

(United Kingdom)

Not Verified | Quick and easy security and immigration at departures (weekday afternoon). Departure terminal is overheated. All the food outlets are overpriced and a total rip off. All the "duty free" goods are expensive apart from tobacco and cigarettes. Announcements are too loud. The terminal carpet was absolutely filthy.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"Rude and aggressive employees"

(United Kingdom)

Trip Verified | This has to be the worst airport for customer service I have ever been to. Rude employees Passport control that make up their own rules. Rude and aggressive employees. Backwards understanding of what families are - some children don’t have dad’s! However I kept being asked for a letter allowing me to travel with my own child. Disgusting.! When I asked why they were rude and aggressive
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

“Worst airport experience”

(Saudi Arabia)

Not Verified | Worst airport experience. There was a big queue at immigration but very few immigration counters were working. Also there was no clear segregation of EU & Non-EU counters. Security check took ages to clear, the lines were too slow. From check in counter to reach departure gate took more than 2 hours in the formalities.
Experience At AirportDeparture Only
Date VisitNovember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"make passengers feel as uncomfortable as possible"

(Israel)

Trip Verified | 1. Arrival Experience: A lot of stairs (after deboarding from the plane, you need to go by feet to the terminal entrance and climb up on a some steep stairway to the upper floor - bad experience for elderly people). No elevator. After that quite hard part, next steps were good. Quick passport control, luggage arrive in reasonable time. 2. Departure Experience: Overall procedure (check in, passport control, security cheking) took about 75 minutes. The check in starter less than two hours before the scheduled flight departure. Very long queue in a tight space in the "snail" form, not clear for what purpose. Overall feeling that they do anything to make passengers to feel as uncomfortable as possible. After all the procedures, you have to make a quite long way (looks strange in actually small terminal) through all the Duty-Free shops before you finally arrive to the gate.
Experience At AirportArrival and Departure
Date VisitOctober 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
6/10

"abusive and rude employee"

(Romania)

Trip Verified | DEP/DEST LCA - OTP Flight no W4 3026 Flight time 04 / May / 2023 The most abusive and rude employee at the gate. The airport did not announce the delay of this flight nor did display any actual information besides the program. Which was incorrect. Taxi drivers clearly pay some "extra fees". Other wise they would actually be taxi drivers not street hustlers. Ah, and they did announce that the best transportation means available from the airport is by train. Really? You have buses. And they do work ok. See 425 for example.
Experience At AirportArrival and Departure
Date VisitMay 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Airport Staff 12345
no
4/10

"Her attitude was aggressive"

(United Kingdom)

Trip Verified | The EasyJet EZY8970 dep 20:15 hrs to LGW was delayed by one hour so myself and my girlfriend proceeded to seats close to the departing gate 31 to wait for the departure. About 21:00hrs we approached the boarding pass control and we were greeted by a lady angrily wagging her finger at us, saying angrily that the gate was closing. Her attitude was aggressive, refusing to accept our apology, whilst getting our boarding passes on my phone I noticed the lady finger wagging and chastising my girlfriend. I decided not to intervene. We passed through the barrier to be seated and wait another 40 minutes, awaiting notice to descend to the enclosure for boarding. During our wait 2 other passengers arrived at the boarding pass control, also people enclosed in our waiting area needed to exit for a toilet visit for themselves and their children, all were being given a good dressing down and finger wagging by this lady. Finally while passing her en route to descending the stairs, I walked pass her and she was wagging her finger in anger so close to a gentleman’s face (10 centimetres). I was disgusted and decided to send a review. Everyone else and everything else was good at Larnaca Airport.
Experience At AirportDeparture Only
Date VisitMarch 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"a delightful experience"

(United Kingdom)

Not Verified | I had to write this review as my wife was in wheelchair and traveled with 18 and 11 year old and from time we left the plane on arrival the airport staff did everything to assist us getting off and on the plane, providing assistance getting through custom and directing to car hire desk. Also checking in was a delightful experience. Thanks all staff at Larnaca Airport
Experience At AirportArrival and Departure
Date VisitAugust 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"Really bad experience"

(Cyprus)

Trip Verified | The airport organization and timetable is so bad! We came 2.30 hours before our actual flight and we waited for 45 minutes for the opening of baggage drop gates. The staff was really late which is so unprofessional as they opened the gates 1 hour before our boarding. Not only that it was written that 3 gates will be opened while only two were, wasting our time waiting in a line for a gate which never opened. Really bad experience. We nearly lost our flight due to the delay..
Experience At AirportDeparture Only
Date VisitJuly 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"not the bad experience I was reading about"

(Canada)

Not Verified | Arrival was at 2:30 am. They scanned your vax card after you left the plane. Not a lot of customs people especially for non EU. It moved slowly but is moved. I was on the road in my tax before 3.15. No wait for luggage. Departure was a breeze. Checked in before the 2 hours. Security was fairy fast. Lot of seating while you waited for your gate. Had to go to lower floor for bus. That was the worst part. I did not check the pricing of food. Certainly was not the bad experience I was reading about.
Experience At AirportArrival and Departure
Date VisitJune 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
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