Istanbul Sabiha Gökçen Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 60 reviews
3/10
No Skytrax Rating
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1/10

"Very few lounges"

(United Arab Emirates)

Not Verified | Very few lounges for an international airport. Lounges do not accept Mastercard's or visa cards. We had to spend whole night without any service from lounges, even while I had Mastercard elite world and visa infinite cards.
Experience At AirportDeparture Only
Date VisitAugust 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"worst airport I have ever been in"

(Denmark)

Not Verified | This is the worst airport I have ever been in. Toilets were scarce, food was horrible and there were no seats. On top, the airport was extremely crowded which added to my displeasure with the previous mentioned points. Do not depart from this airport.
Experience At AirportDeparture Only
Date VisitAugust 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Very crowded and dirty"

(Bahrain)

Trip Verified | Very crowded and dirty. Requires more frequent cleaning. People sleeping on the floor. The A/C doesn't seem to be working that well. In some places it is leaking. Very stuffy and difficult to breath. The airport needs expansion.
Experience At AirportTransit
Date VisitAugust 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Almost always very crowded airport"

(Saudi Arabia)

Not Verified | I traveled through this airport few times. Almost always very crowded airport. Multiple security and bag screening points. Unfriendly staff . Too long lines. Poor organization.
Experience At AirportArrival and Departure
Date VisitAugust 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"give a free wifi just for 10 minutes"

(Morocco)

Trip Verified | I was having a flight 4th June with Pegasus but I missed it so when ask the information service for a solution of my case they told me that they have nothing to do for me (with a very unrespectable behavior). I searched by myself for the Pegasus office and the problem was solved after 30 minutes of waiting. They give a free wifi just for 10 minutes, and if you want it there is just one expensive restaurant that require to pay no less than 200 lira to get the Wifi. And if you are looking for a specific place or something in this airport you need to search by yourself cause no one give you a time .
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"staff are incompetent, unkind and totally unprofessional"

(Switzerland)

Trip Verified | I have been in many Airports in the world. This one was by far the worst I have ever seen! The staff are incompetent, unkind and totally unprofessional. Unwilling to help. The airport is over crowded and unclean. I asked help at the security, all the answer I got was "No". Not even trying to understand or have sympathy. I have been totally mislead twice in a very antipathy way. A shame! Their free Wifi is only for 10 minutes and very hard to connect! Do not buy their Wifi service, it does not work! My advice: If you have to travel via Istanbul, better pay a little more and choose the other Airport. That one is a total disaster!
Experience At AirportDeparture Only
Date VisitApril 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"A very crowded airport"

(Germany)

Not Verified | A very crowded airport, extremely dirty toilets, the wheelchair assistance are professional con-artists who steal your money without you noticing anything, nobody in the whole airport speaks any other language, very, very bad.
Experience At AirportTransit
Date VisitJanuary 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"incompetent staff"

(United Kingdom)

Trip Verified | The worst ever airport I have had the misfortune to find myself at - incompetent staff who will pass you from place to place just to clear their counter with useless information that is meaningless. So many distressed travellers and no one around to help them. Seems no one has heard of queuing as there will always be people jumping the queue and no one to prevent it Staff (albeit for one man who actually tried to help) are an absolute disgrace in their mannerisms - so unprofessional. No free wifi - bit ridiculous given most people have tickets on their phones. Shame on this airport - I will be sure to avoid in future at all costs.
Experience At AirportDeparture Only
Date VisitDecember 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Completely incompetent, lazy, slow, and unwilling to help"

(United States)

Not Verified | Completely incompetent, lazy, slow, and unwilling to help. This airport truly showed me the meaning of “third world country”. If you’re lucky enough to encounter staff that speak any English at all, they still do not give proper information, send you to the wrong lines, and waste time your time. You will not be treated like a human being at Sabiha. At check in, you will not be greeted nor your own 'merhabas' answered. If you stop to buy food, don't because they will mess up your order, not bring it in time for boarding, and will not refund your money either. Others will shove you to push ahead in line and airport staff will do nothing to control it. Do not travel through Sabiha unless you are okay with being treated like dirt.
Experience At AirportDeparture Only
Date VisitAugust 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"should be considered a national embarrassment to Turkey"

(United States)

Not Verified | This was, by far, the worst possible experience that anyone could ever endure. This place should be considered a national embarrassment to Turkey. The personnel at this airport are completely uncaring and incompetent. No one could provide proper guidance for merely transiting through this place, which caused me to miss my connecting flight. It was so bad that other travelers were literally screaming at the personnel because no one could get proper information. One woman even broke down screaming and crying it was so bad. It was like a little shop of horrors. The personnel were completely indifferent and had zero empathy or compassion for travelers there. Do not travel to this airport if you can help it. What a terrible experience.
Experience At AirportTransit
Date VisitJune 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1 to 10 of 60 Reviews