"they are rude and shout at you"
S Samera (United Kingdom)
Not Verified | Why are Turkish people so rude? The people that work at this airport have no communication skills what so ever they are rude and shout at you when you don’t understand what they are saying. Some of the workers ignore you if you ask for help. Why are you guys so miserable? I hope I never have to use your airport again worst place to be. Please learn basic English and learn how to possibly smile! You spoke to us like we weren’t human shame on you all!
Experience At Airport | Arrival and Departure |
Date Visit | September 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Staff | 12345 |
Recommended | no |
"a bad image of the country"
M Al Adawi (Oman)
✅ Trip Verified | Generally, the airport was on average, if it is used only for arrival or departure. In our case, we had to stay almost five hours waiting for our next flight. I was with my wife and our 4-year-old son. We managed to rest on the chairs by the moving walkway. The free wifi lasts only for half an hour! The food and beverages were ridiculously overpriced! They reach 10 times what it would be just outside the airport! We felt like we were trapped. I think this airport is giving a bad image of the country. We will avoid this airport in the future.
Experience At Airport | Transit |
Date Visit | September 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"This is the worst airport"
L Mansour (Lebanon)
✅ Trip Verified | This is the worst airport I have never ever visited. Staff nonexistent, everything is automated and if we find staff, they dont speak english and are very rude. How can you work in a airport without speaking english or french or spanish or arabic? How? How can this be an airport that has international flights (not only local) with no foreng language? It is struggling, it is horrible, it is awful.
Experience At Airport | Departure Only |
Date Visit | September 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"staff rude and aggressive"
K Ghee (United Kingdom)
Not Verified | In English, you could say: "The staff at Sabiha Gokcen Airport in Istanbul were very rude and aggressive. They didn’t help at all and lacked proficiency in English."
Experience At Airport | Departure Only |
Date Visit | August 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"security queue was horrendous"
M Riaz (United Kingdom)
✅ Trip Verified | Arrived 2.5 hours before flight with zero chance of catching our flight as the security queue was horrendous. It is overcrowded and staff are rude. I was stressed as I had kids with me and very quickly realised we would miss our flight if I remained in the queue (and didn't know you still go through another 4 security check points). Then a scam artists posing as airport staff told us that if I pay him in cash he can fast track us. I asked him for ID, he got very angry and then gave me a card which showed he conducts tours. He tried to take my passport and boarding pass. He asked a staff member who directed us to the fast track queue. Paid 100 euros to get the 4 of us through it and made it onto the flight. I am sure others missed the flight as there were some empty seats and the system is a mess
Experience At Airport | Departure Only |
Date Visit | June 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
“hefty prices”
Murat Yanbakan (New Zealand)
✅ Trip Verified | I would give zero but it is not possible. Complete horrible airport with hefty prices. Espresso is 7 EUROS from filthy machine. Beer is 12 EUROS, it is disgusting that they scamming people. Tourist lady was in complete shock when she noticed that the prices weren't in Turkish liras but in euros.
Experience At Airport | Departure Only |
Date Visit | June 2024 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"worst airport experience ever"
J Kane (Denmark)
✅ Trip Verified | The worst airport experience ever. We waited for 2 hours in the security-line and we we still missed our flight! Totally chaos. We had to buy New tickets, that is not ok.
Experience At Airport | Departure Only |
Date Visit | May 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Truly uncomfortable experience"
1 reviews T Sanic (Bosnia and Herzegovina)
✅ Trip Verified | The worst staff ever. Such a rude and unpleasant people. Turkish announcements for their own people, nobody wants to speak English and assist passengers who experienced delays. Slow security lines for people who are running to catch the next flight because previous flight was delayed as usual! Truly uncomfortable experience, SAW airport, never again.
Experience At Airport | Transit |
Date Visit | March 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"a horrible airport"
Per Heide (Denmark)
Not Verified | Can only concur with all the reviews in here - this is in fact a horrible airport. First of all it is very far from the center of Istanbul - 43 kms out, and taxi fares are very high on this route. The airport is overcrowded, food and drinks totally overpriced, and it is clear that this airport would need a serious update. Wi-fi not working either, which was hardly a surprise. Avoid this airport at all costs.
Experience At Airport | Departure Only |
Date Visit | February 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
“Ridiculously overpriced”
O Oksana (United Kingdom)
Not Verified | Awful. Ridiculously overpriced, rude staff, inadequate seating, virtually no wi-fi and overly crowded. I needed to purchase sanitary towels at this airport, and the only shop that had them was charging 11 euros for a pack of 10 pads, while charging 4.50 euros for a magnet. Basic hygiene products should be very affordable or even free in places like airports, but I'm guessing this airport does not agree. Disgusting.
Experience At Airport | Transit |
Date Visit | January 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |