Frankfurt Main Airport

My Wife and I had a very harassing experience last week when travelling back to India via Frankfurt. With every flight that I take from this airport my opinion about the Security personnel becomes worse. They are rude and extremely rough in their behaviour. I understand that the extensive security check and screening is being done in the best interest of the passengers' safety. But definitely this can be done in a more polite manner. The Lady at the security check insisted on re-checking my wife's baggage again and again in spite of being told by other security personnel that everything in the baggage was ok. My Wife was asked to move the baggage from one security counter to another and if this was not enough a special screening was done at a third counter. All this for a chocolate cake that she was carrying in the trolley bag from Vienna. Unless it is very necessary in the future I will avoid using this airport.

I and my spouse recently flew thru Frankfurt airport to connect to another EU destination and found the airport to be a nightmare. Their airport staff were very rude and never really gave us an answer to our questions except that you are too early for your flight and you need to come back. In the US you are told to be at your gate 2 hours to get thru security screening etc. Not in Frankfurt. They rush you thru their security 30 minutes before flight and then hope that your gate has not changed by then as well. Very poorly run airport if you want your guests to shop at your airport stores etc make them more accessible to the passengers. We felt like we were in this huge unplanned maze and the staff were very rude and unhelpful. We will avoid Frankfurt airport at all costs in the future!

Terrible experience in this airport. Arrived with a 3+ hour layover (onto another European country) and the process of going through immigration and then security was extremely disorganized and far too long. Immigration line closed forcing all people (who had been waiting for a long time) to move to another (already long) line. Security lines long and slow even priority lanes. Everything took so long that I arrived at my gate just minutes before boarding time. I will avoid this airport in the future.

Frankfurt is an airport which should be avoided. Distances for arriving passengers from an international arrival to your rental car is like a marathon. Also the missing escalators in concourse A from the upper (international) level to the jetways are a catastrophe. When you board from there you have to carry your hand luggage down the slippery and small staircase and when you arrive on a 747 then 300 passengers have to drag their hand luggage up the stairs. A total mess especially for older or handicapped passengers. In Munich they have solved this problem with a short escalator but it seems Frankfurt does not care. Next time I'll use Dusseldorf or Munich. Frankfurt should learn from Hong Kong and other airports how to get rid of their inadequate signage.

As many contributors have mentioned this airport is plagued by queues for almost anything. What always baffles me is the inability of immigration to enforce the segregation between holders of EU passport and non- EU passports. This often leads to extended waiting time - particularly for arriving passengers with EU passports - who rightly expect smooth processing at immigration but are then held back by people with obscure passports who are in the wrong line. Sadly immigration officials rarely send them back to the proper queue and seem happy to see those pax take a hit who adhere to the signage.

Came through on way to Vienna. Flight and gate info clear on electronic boards. Ask questions in English if necessary. Don't give up first time you get a growl. Use Sky Trains to get in between terminals. Use several escalators they simplify things and there are friendly people to advise the way. If you have a boarding pass printed for your onward journey that was printed outside of Frankfurt go to the Lufthansa help kiosk and have a local one printed for all Schengen trips if possible. There are showers reasonable price reasonable wait. Food courts very good. Shopping ample. Go through gates as early as possible. Don't take liquid through. Buy coke water etc at boarding gate vending machine. security take off belt all metal in tray or bag to be scanned shows will be checked. Will always try to go through Frankfurt even at a higher cost.

One of the most poorly managed major airports in the world: poor signage inadequate directions masses of people lined up and waiting for security passport control or immigration - we even had to line up and wait for access to the Business Lounge. Not enough sky-bridges to handle all incoming flights so many arriving planes must park on the tarmac; passengers disembark using mobile stairs and are then bussed to the terminal (about a 10 mins ride). Passports are checked at disembarkation then again upon entry to the terminal then again at a security checkpoint. There is a checkpoint to check boarding passes in the corridor between the security checkpoint and the lounge between gates B42 and B44. For a nation which prides itself on efficiency and effectiveness this airport is a shocking disappointment.

Horrible experience on recent trip from Aberdeen to Florence via Frankfurt. Staff were rude unhelpful and patronising. Despite a 3 hour connection time and thinking we were in the right terminal with adequate time we were held up by having to go through passport control and baggage again then getting to our boarding gate to find it had been changed - resulting in our missing boarding and refused on the flight - which still had 20 minutes until take-off. We had 3 young children with us. Passport control staff were in particular extremely rude as were the Lufthansa staff at the gate. We were held up for at least 20 minutes at passport control while numerous people pushed their way in front because they had to rush for their flights.

Criticized by its enormous size and sometimes unfriendly security staff I feel like this airport is pretty functional and you should be fine as long as your connection is at least 1 hour.

After reading the reviews I was dreading our transfers. If your connection requires changing from terminal A to Z you'll have a very long walk. Signage was perfectly clear restrooms plentiful and clean. Security was polite and fast. I'd have no hesitation to book through Frankfurt again!