Terminal 2. They opened only two counters for check-in for our flight 2 hours before departure. There was a very long queue of passengers. The lady at our counter was working very slowy it took her about 5-10 minutes per customer to complete the procedure. All the time she was staring at her computer screen. The check-in of a lady in wheelchair lasted about 20 minutes. A couple with a kid in a buggy also took a lot of time. We had to wait an hour to check-in. Behind us there were dozens of people still waiting. There was no supply of information. When we arrived at our gate already past boarding time because the check-in took so long we saw that the plane hadn't yet arrived. But on the information boards there was no sign of delay. I went to the ladies room and it was the most horrible toilet I've seen. Personnel (at the counter at the coffee corner at the security) was very unfriendly and seemed very unhappy working there.