Bangalore Airport

Went through the new Bangalore airport returning to UK from India. Had to sit around very sparse holding area for around 8 hours before we got through to check in. Security staff need to learn some manners! Departures lounge is okay once you finally get to it - apart from the fearless low flying sparrows.

I've just used this airport once but it has much lacking. There was no way to check-in quickly with a huge line to check your bags and get a boarding pass. This took almost 40 minutes. The idea of using check-in kiosks and rapid luggage check-in is not something that is known at this airport. Security was overburdened and slow though courteous. Not any place that you would use willingly.

Used the airport 4 times in 1 week. 3 Domestic and 1 International flying out. Airport is easy to navigate. Big expansion in progress. Lot of construction barriers but well managed.

We have transferred here once and arrived once. Both very nice experiences. Free wifi for 20 minutes nice places to eat and clean. When transferring we experienced a very long queue for security. Apart from this it is a nice airport.

I have been through Bangalore airport four times in the last six years and every time the staff never fail to disgust me. At the many checkpoints especially in Departures most staff members are rude despite our cordial and polite approach with them. I sincerely hope airport officials treat reviews seriously. Foreigners' first contact with countries is at airports and impressions like these remain forever.

I have used this airport numerous times. Upon arrival there are baggage trolleys outside. Spacious separate check-in terminals for international and domestic departures and arrivals. There are two cafes for snacks etc. Gates are large with more culinary options and duty free shops here. Sometimes there is an aerobridge and sometimes just the normal platform and bus to get to the aircraft. Generally good experiences here and no long waiting times.

To make a very long story short the new airport is Bangalore has only the looks but absolutely no efficiency and no knowledgeable or helpful staff. I had a 13 hour transit at the airport. There is no transit lounge no place to deposit luggage no airport hotel. I would think that being an airport of international status they would have the above. I had to sit at the Cafe Coffee Day for 13 hours with all my luggage and I was not allowed inside the terminal until 3 hours before check out time. There aren't enough outlets outside or rather none just so that I could have plugged in my laptop. I am sure I am not a unique case. Something has to be done for the above problem.

The airport is clean with proper and adequate signs in English. The food court has limited but sufficient meal selection. Check-in was simple. Trolley easily available for moving luggage.

Clean and tidy airport. All other features are good except a few things. I was travelling with my wife who is pregnant unfortunately we got to the airport a bit early and I found nowhere for my wide to relax.

Very good airport immigration took no more than 2 minutes to clear upon departure check-in great and security line very reasonable . Food options could be better.