Bangalore Airport

Not Verified | BLR is beautifully run. Passport Control lines moved ahead very efficiently indeed. Multiple booths were open. Travellers were directed to booth lines by the coordinators diligently, which enabled smooth operation. The business class lounge barkeep was pleasant and helpful. The one blot on this idyllic situation was a particularly nasty security guy who was unnecessarily rude and vicious in his behavior. He made me empty out every last little case that I had in my computer wheelie, because I had not separated out my computer/iPad/iPhone chargers and cables. Gee, and the x-ray has only been around for a zillion years! Staff like this power hungry menial ignoramus really ought not to be on the staff. I also do not believe he has the character nor the demeanor to be trained. India is technologically advanced and doesn’t need to resort to this kind of boorish behavior in the name of security. Use technology effectively, make travel fun again. Please sack him. Please sack all such staff. He’s single-handedly giving BLR a very bad name. An extremely unpleasant dolt. Pardon my feedback but truly, only by weeding will the garden flourish. Thank you for caring.

Not Verified | Right now I am here at the airport. Air conditioning is very poor over here. Seats given to a couple are in different rows. There is not enough seating. Made it like a bus station. Had more expectations from Bangalore but this is the worst airport I have been to. Please work on it.

Not Verified | Simply the worst airport experience ever in my 35 years of traveling experience. From check in to security, the staff were unhelpful, rude and inefficient, traveler's basic ease is ignored and is a herculean task to navigate. An airport that sets the standards as worst ever.

✅ Trip Verified | Simply the worst airport experience ever in my 35 years of traveling experience. From check in to security, the staff were unhelpful, rude and inefficient, traveler's basic ease is ignored and is a herculean task to navigate. An airport that sets the standards as worst ever.

✅ Trip Verified | Arrived Bangalore by 6E0388 at 3.05 pm (flight was late by 20 minutes) from Mangalore. (03 Dec 2020). I had an onward journey boarding pass by 6E6189 to Chennai scheduled boarding 4 pm. I thought domestic transfers do not need the "airport entry" check formalities as I am already inside the airport. I went to the "Domestic transfer" counter and was surprised when they told me that I must exit through the arrival hall and then come in again through the departure gate. This meant identity check, temperature check etc again (slow process with cameras and scanners) just like for other outsiders coming in for their flights. That wasted 20 minutes and I had to run and pant and reach gate 4 for boarding which has already started by then. Security check was also slow and cumbersome. Luckily I got the flight. Learnt lesson: There is nothing called domestic transfer in Bangalore. Don't book flights unless there is a 3 hours gap between arriving and departing flights.

✅ Trip Verified | Immigration officials were obtuse, asking for absolutely useless information. Just tried to make the arrivals difficult for myself and others behind, all who were in grave danger of missing a connection.. A bad example of what India officials should not be like.

✅ Trip Verified | Airport needs to develop in terms of transfer passengers. Already they were checked in other airport why they need to check in once again with all the general passengers. Means there dont believe previous check ins. Anyway, if they want to check in there should be different lines. Otherwise, for previous delayed flights, there is not much time to check in again.

✅ Trip Verified | Terrible airport with arrogant staff and poor signage. They seem to have employed thugs at the entrance, where passengers are intimidated and threatened. Security staff at the entrance are poorly trained and speak no English. I was rudely asked to produce a print-out of my ticket by one of the security personnel at the entrance (I didn't have one). I showed him my passport and my boarding pass on my phone, but the guy simply refused to accept it and started pushing me away from the entrance. I was forced to pay exorbitant rates at the nearby store with a printer in order to print my boarding pass to show it to him so that I could be let into the terminal building. (India is very peculiar in that way - they don't even let non-passengers anywhere near the terminal and only passengers are let into the terminal buildings). Once inside, the signage to the check-in desks is terrible and incorrect. The display told me that desks 59-62 were for Silkair, but in reality it was from 52-55. No one had bothered to update the display. The lounge Silkair uses is a mixed lounge - it is not an exclusive Silkair/SQ lounge but used by many airlines. It is dark and dingy and by the time I got to it, it was completely full. Overall a terrible experience. Will avoid flying in/out of BLR till they train their staff better and at least employ people who can speak or understand English.

Not Verified | This was our first experience at the Kempegowda Airport, Bengaluru. The airport is huge and has almost all the facilities making the transit smooth. The queue management, security checks were quick and there are ample places to sit and relax. There are a lot of options so that one does not have to worry about food/essentials during any time of the day.

✅ Trip Verified | I was disappointed to find that the hot-air hand dryer in the main toilet on the domestic arrival was not working. The management should check the status of all hand dryers in the airport.