Bangalore Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 113 reviews
5/10
No Skytrax Rating
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7/10

"lots of food and beverages options"

(India)

Trip Verified | 3 busiest airport in India and so remains crowded anytime. 5-10 min to enter, check in can take time depending upon airline. I was there at 5 pm and security took 10 minutes. After security lots of food and beverages options, also shopping options. There are 2 lounge, newly opened BLR lounge is better than BLR lounge. Clean toilets. Boarding gate area for some gates are congested and during boarding there can be some mismanagement which happens with our boarding.
Experience At AirportDeparture Only
Date VisitDecember 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"smooth experience during transit"

(India)

Trip Verified | Domestic transit had smooth experience during transit. Having 2 hr gap between arrival and departure flight with baggage tagged to final destination and was comfortable transfer experience. After arriving to terminal there is a dedicated transfer and security channel for those having next flight under 2hr so used that, in 20 min was at domestic departure, visited 080 lounge which is best lounge experience in India till now. There is another BLR lounge and multiple food outlets, also huge shopping area with multiple options, clean washroom ,free WiFi is there but as most airport in India problem connecting with non Indian mobile numbers, have to approach help desk.
Experience At AirportTransit
Date VisitOctober 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"The airport is super convenient"

(India)

Trip Verified | The airport is super convenient. Distance from the Cab to Entrance can be managed in two minutes. The departure gates are efficient. I travel once a week and do not experience crowds. Staff redirects traffic for even distribution. Inside the airport too, design is built for efficiency. It’s a full service airport with two lounges, fantastic shopping and adequate waiting areas. The best part is the staff at Bangalore Airport. As a frequent traveller I have sought their help and their customer service orientation is fantastic. Kudos to the team.
Experience At AirportDeparture Only
Date VisitOctober 2022
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
8/10

"Good experience for domestic"

(India)

Trip Verified | Good experience for domestic Departure, early morning flight so no log queue at entry and security. Many eating options,2 lounge, BLR lounge and 080 lounge, there was long queue at BLR lounge but no queue at 080 and fortunately my card was accepted at 080. Free wifi for 2 hr at airport, clean toilets and also smoking zone in terminal.
Experience At AirportDeparture Only
Date VisitOctober 2022
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"Such an embarrassment"

(United Kingdom)

Not Verified | The only airport in the world where your luggage is scanned after you arrive! Such an embarrassment. I am ashamed to say that I am a Kannadiga. This is not a one off, everyone is forced to put their check-in and cabin luggage through the scanner. If they find something that is precious but they can't stop you from carrying it, they put a cross mark with a chalk on your suitcase. The the only thing the customs person looks out for are the suitcases with cross chalk mark, once he finds you, he stops you and starts harassing you for foreign currency. I had to go through this torture because I was carrying two bottles of Chivas regal in my luggage. When I spoke to him in native language and asked for his seniors, he melted like a Christmas candle.
Experience At AirportArrival Only
Date VisitMay 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"BLR is beautifully run"

(India)

Not Verified | BLR is beautifully run. Passport Control lines moved ahead very efficiently indeed. Multiple booths were open. Travellers were directed to booth lines by the coordinators diligently, which enabled smooth operation. The business class lounge barkeep was pleasant and helpful. The one blot on this idyllic situation was a particularly nasty security guy who was unnecessarily rude and vicious in his behavior. He made me empty out every last little case that I had in my computer wheelie, because I had not separated out my computer/iPad/iPhone chargers and cables. Gee, and the x-ray has only been around for a zillion years! Staff like this power hungry menial ignoramus really ought not to be on the staff. I also do not believe he has the character nor the demeanor to be trained. India is technologically advanced and doesn’t need to resort to this kind of boorish behavior in the name of security. Use technology effectively, make travel fun again. Please sack him. Please sack all such staff. He’s single-handedly giving BLR a very bad name. An extremely unpleasant dolt. Pardon my feedback but truly, only by weeding will the garden flourish. Thank you for caring.
Experience At AirportDeparture Only
Date VisitApril 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
1/10

"Had more expectations from Bangalore"

(India)

Not Verified | Right now I am here at the airport. Air conditioning is very poor over here. Seats given to a couple are in different rows. There is not enough seating. Made it like a bus station. Had more expectations from Bangalore but this is the worst airport I have been to. Please work on it.
Experience At AirportDeparture Only
Date VisitNovember 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"staff were unhelpful, rude and inefficient"

(India)

Not Verified | Simply the worst airport experience ever in my 35 years of traveling experience. From check in to security, the staff were unhelpful, rude and inefficient, traveler's basic ease is ignored and is a herculean task to navigate. An airport that sets the standards as worst ever.
Experience At AirportDeparture Only
Date VisitNovember 2021
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"worst airport experience ever"

(India)

Trip Verified | Simply the worst airport experience ever in my 35 years of traveling experience. From check in to security, the staff were unhelpful, rude and inefficient, traveler's basic ease is ignored and is a herculean task to navigate. An airport that sets the standards as worst ever.
Experience At AirportDeparture Only
Date VisitNovember 2021
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"Security check was also slow and cumbersome"

(India)

Trip Verified | Arrived Bangalore by 6E0388 at 3.05 pm (flight was late by 20 minutes) from Mangalore. (03 Dec 2020). I had an onward journey boarding pass by 6E6189 to Chennai scheduled boarding 4 pm. I thought domestic transfers do not need the "airport entry" check formalities as I am already inside the airport. I went to the "Domestic transfer" counter and was surprised when they told me that I must exit through the arrival hall and then come in again through the departure gate. This meant identity check, temperature check etc again (slow process with cameras and scanners) just like for other outsiders coming in for their flights. That wasted 20 minutes and I had to run and pant and reach gate 4 for boarding which has already started by then. Security check was also slow and cumbersome. Luckily I got the flight. Learnt lesson: There is nothing called domestic transfer in Bangalore. Don't book flights unless there is a 3 hours gap between arriving and departing flights.
Experience At AirportTransit
Date VisitDecember 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
yes