"very recent and clean"
Marc Guillemard (France)
A small airport compared to Mumbai. Very recent and clean. For non Indian travellers be aware that without a print of your E-ticket you will not be allowed inside the airport! Once you are in everything runs smoothly queues are limited passport and luggage control is OK and you walk easily to your plane. Did not test food or drinks it's not the kind of airport where you need to be there hours in advance. All in all not a bad experience.
"queues were practically non-existent"
Udaybhansinh Chudasama (India)
Its clean and the queues were practically non-existent when I went through (they seemed to be manning more counters than there were customers both at check-in and immigration. Yes I agree with some people that the staff have not been trained as well as at other airports and many don't seem to know anything or just want to pass you on to someone else but in general everything at this new terminal is self-explanatory. I found the signage to be clear and sufficient.