Spring Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 67 reviews
4/10
3 star Skytrax Rating
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7/10

Spring Airlines customer review

(Hong Kong)

ShangHai HongQiao - ShenZhen. FA in the plane was nice and try their best to serve. Attitude of the crew showed they concerned for the safety. Sales of products was not very disturbing for the rest of passanger. Better English should be spoken as the announcement (in English) was quite poor. Better indication for the choices besides online booking ticket should be stated online. More punctual should be made as my departure late for nearly 2 hours. Not a nice choice for people who want big legroom and good services but it is a nice choice for the domestic budget airline besides the choices of getting train.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Spring Airlines customer review

(China)

Shanghai-Xiamen-Shanghai early July. Both flights delayed; 1.5hours and 1 hour. No complimentary bottle of water as described previously. Unfriendly staff. (ie: one staff forgot to bring a blanket to a passenger who requested for it since beginning of her travel).
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Spring Airlines customer review

(China)

Shanghai-Wenzhou 55 mins flight very cheap ticket booked directly at the website and paid with Chinese bank card however no English version for online payment available. Legroom very tight aircraft didnt look clean most PA done in Chinese only the few other made in English could be hardly understood. Very noisy due to constant onboard sales. No smiles from the crew would only recommend if you can get cheap tickets here otherwise don't bother and fly with regular airline.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Spring Airlines customer review

(China)

Shanghai - Sanya - Shanghai. For a Scandinavian normal built person 182 cm Spring Airlines is not much of a choice. The legroom is extremely tight if the person in front to you fold his seat back you have to stand up. Both flight was also delayed by 1 hour and 4 hours. I noticed during my waiting for the 4 hours delay flight that all other flights between Sanya and Shanghai was more or less on time except Spring Airlines. Also comparing Spring's prices compared to other Chinese domestic airlines like China Southern China Eastern Juneyao Shanghai airlines etc there is usually no difference in price and the others are more comfortable and you get some food on the plane also.
Seat TypeEconomy Class
Value For Money 12345
no
3/10

Spring Airlines customer review

Qindao-Shanghai Shanghai-Changsha etc. The web-booking is convenient. The check-in is a little slow. Almost severe no delay is in my experience very good for a cheap airline. The aircraft is a little dirty and the seat are very comfortable. There are too much on-board sales so that it's extremely noisy.
no
na

Spring Airlines customer review

Guilin to Shanghai all economy class A320 on this discount airline. Departure and arrival were on-time check-in and baggage uneventful as it should be. Seat was reasonably comfortable but pitch seemed pretty skimpy. No meals or snacks served but a bottle of water was handed to each passenger -- truly no-frills. Entire 2 hour flight was a shopping trip crew roamed up and down the aisles with carts full of specialty foods gifts and other trinkets for purchase.
no
na

Spring Airlines customer review

Shanghai to Kunming return. The seating was wide enough but a little short for long legs. No meals served on a 4 hour flight. Cabin staff OK checked the condition of the toilets after each passenger. The cabin staff also did an exercise routine - a full 10 minute workout - which they accomplished without smiling even once. The passengers seemed programmed to join in the routine with much enthusiasm - surreal! Altogether not a bad flight - very punctual.
no
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