Olympic Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 83 reviews
7/10
3 star Skytrax Rating
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7/10

Olympic Air customer review

(Greece)

I found a good deal from Athens to Vienna return. I went on Airbus A319 (SX-OAF). The plane was clean the seat pitch good but not as good as the seat pitch of Boeing 737-300/400. The staff were friendly and the menu good. I returned on another A319. Was very full because Austrian Airlines cancelled their flight to Athens. The only problem is that they don't fly to destinations in Europe.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Olympic Air customer review

(Netherlands)

ATH-AMS. Check in a breeze friendly ground staff and at the gate. Punctual departure candy given for departure and hot lunch and 2 rounds of drinks offered on this 3h10min flight. Young and friendly staff also showed interest in passengers and cared for flight safety. Flight was only half full but this airline is definitely a good deal nowadays both in price and service. On time arrival and bags showed up soon. They are better value then most competitors. No IFE though in this new A320.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Olympic Air customer review

(Greece)

ATH-RHO excellent and new A320 aircraft smiley crew and very helpful leather seats excellent service and enough legroom. The flight was on time. Excellent take off and Landing.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Olympic Air customer review

(Philippines)

ATH-CHQ return. Nice new aircraft in both directions ATR-72 and A320 with leather seats and good seat pitch. Check-in fast in Athens onboard service was great and surprised to get a meal on short flight. The only annoying thing - we checked in an hour and 45 minutes ahead in Chania (a bit early I know) and the staff were present but made all of us wait another 20 minutes until they opened the counter. Other than that we had a good experience with Olympic.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Olympic Air customer review

(United Kingdom)

EFL-ATH-LHR return. Can't fault a thing really good snacks and coffee served on the short hop to Athens a good hot lunch / dinner served by very attentive crew on LHR sectors seating comfortable with more than adequate leg room although some form of entertainment would have been appreciated. Service only slightly marred by being told by a crew member that they would only serve me two white wines as if I was some school child! All flights on time baggage delivery at LHR painfully slow though which needs some attention but not really the airlines fault.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Olympic Air customer review

(Netherlands)

AMS-MUC by Lufthansa - my flight AMS-KTM was cancelled due to weather. I was rerouted via Athens by Olympic. My two bags were not accepted by Olympic Air unless I paid 160 euro for the flight to Athens. The fact that Lufthansa had accepted the luggage made no difference. I refused to pay and had to call family to collect one of the bags. At the gate I was told that there was no meal for me. I got the lame excuse that my booking was made at the last minute. Had they told my while checking in I could at least have bought some sandwiches at Schiphol. After arrival in Athens and while checking in it became clear the my luggage was only labelled to Athens despite my request to label it all the way to KTM. My booking was all the way to KTM on one PNR. Filing a complaint with Olympic Air customer service produced a deafening silence. Beware of these amateurs!
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Olympic Air customer review

(Finland)

JTR-ATH on DHC-8. Plane loaded due to ferry cancellations. Very small overhead bins. Enough legroom for a short flight. Service was drink with cookies/sandwich - surprised on such a short flight. FAs quite friendly.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Olympic Air customer review

(Kenya)

Athens-Sofia-Athens. Athens-Sofia an A319 clean and smart cabin. A quite substantial snack was served by all-female cabin crew who were pleasant and efficient. The food was reasonably good. Sofia-Athens leg a Dash 8-Q400 again with an all-female cabin crew friendly and efficient service.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Olympic Air customer review

(Netherlands)

LHR-ATH route in Business Class (waste of money) with a nearly full dirty aircraft. Crew members huddling in the galley engaged in conversation that apparently could not be interrupted by offering any semblance of proper passenger service. Heard a lot of hype about the NEW Olympic but in reality was greatly unimpressed. After repeatedly using the call button and being ignored I went to the galley only to find a flight attendant eating from a meal tray and busily stuffing small liquor bottles into her purse. Lavatories not serviced and reeked. Avoid Olympic at all costs.
Seat TypeBusiness Class
Value For Money 12345
no
8/10

Olympic Air customer review

(Australia)

Athens to Santorini on A320. Check in quite good. Used Goldair Lounge at Athens as I got in free with Diners Card. Aircraft interior different to normal OA A320 with dull grey seats. However legroom excellent and service was very good. Much more refined than the old Olympic. Served drink and cookies for the 45min flight. Return on Dash8 aircraft leased from Flybe. OA staff and livery. Small cramped cabin but excellent service with unlimited soft drink and a sandwich/cookie.
Seat TypeEconomy Class
Value For Money 12345
yes