Olympic Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 78 reviews
7/10
3 star Skytrax Rating
Filter Reviews by :
Show
na

Olympic Air customer review

(Netherlands)

AMS-MUC by Lufthansa - my flight AMS-KTM was cancelled due to weather. I was rerouted via Athens by Olympic. My two bags were not accepted by Olympic Air unless I paid 160 euro for the flight to Athens. The fact that Lufthansa had accepted the luggage made no difference. I refused to pay and had to call family to collect one of the bags. At the gate I was told that there was no meal for me. I got the lame excuse that my booking was made at the last minute. Had they told my while checking in I could at least have bought some sandwiches at Schiphol. After arrival in Athens and while checking in it became clear the my luggage was only labelled to Athens despite my request to label it all the way to KTM. My booking was all the way to KTM on one PNR. Filing a complaint with Olympic Air customer service produced a deafening silence. Beware of these amateurs!
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Olympic Air customer review

(Finland)

JTR-ATH on DHC-8. Plane loaded due to ferry cancellations. Very small overhead bins. Enough legroom for a short flight. Service was drink with cookies/sandwich - surprised on such a short flight. FAs quite friendly.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Olympic Air customer review

(Kenya)

Athens-Sofia-Athens. Athens-Sofia an A319 clean and smart cabin. A quite substantial snack was served by all-female cabin crew who were pleasant and efficient. The food was reasonably good. Sofia-Athens leg a Dash 8-Q400 again with an all-female cabin crew friendly and efficient service.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Olympic Air customer review

(Netherlands)

LHR-ATH route in Business Class (waste of money) with a nearly full dirty aircraft. Crew members huddling in the galley engaged in conversation that apparently could not be interrupted by offering any semblance of proper passenger service. Heard a lot of hype about the NEW Olympic but in reality was greatly unimpressed. After repeatedly using the call button and being ignored I went to the galley only to find a flight attendant eating from a meal tray and busily stuffing small liquor bottles into her purse. Lavatories not serviced and reeked. Avoid Olympic at all costs.
Seat TypeBusiness Class
Value For Money 12345
no
8/10

Olympic Air customer review

(Australia)

Athens to Santorini on A320. Check in quite good. Used Goldair Lounge at Athens as I got in free with Diners Card. Aircraft interior different to normal OA A320 with dull grey seats. However legroom excellent and service was very good. Much more refined than the old Olympic. Served drink and cookies for the 45min flight. Return on Dash8 aircraft leased from Flybe. OA staff and livery. Small cramped cabin but excellent service with unlimited soft drink and a sandwich/cookie.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Olympic Air customer review

(Germany)

Economy Class Athens-Corfu-Athens. Service onboard excellent. Both flights in the early morning and cabin crew was very welcoming. The usual choice of beverages was offered along some biscuits filled with vanilla.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Olympic Air customer review

(Australia)

Rhodes-Athens business class. Staff friendly and attentive with a good standard of English. Food a small salad type meal. On arrival at ATH business pax were provided with a separate bus to the terminal arrival was quick and efficient.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

Olympic Air customer review

(Netherlands)

IST-ATH and ATH-AMS. Seamless and quick check-in boarding and baggage. Modern clean aircraft (B737 and A320). Meals were great and surprisingly substantial for short flights. Good experience and would fly Olympic again.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Olympic Air customer review

(France)

My daughter (10yrs) flew Paris to Zakynthos through Athens on 18th July with the unaccompanied services. She did tell me about the UM service in Athens - when she got there she was taken to a room with other children to wait 3 hours for the next flight. The staff in the room who was supposed to look after them smoked all the time. This is absolutely shocking to see the way they treat children.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Olympic Air customer review

(Greece)

Economy Class LHR-ATH-EFL A320 & Dash 8-400. A huge improvement over the old Olympic Airlines. LHR-ATH on a new aircraft more than adequate legroom a decent hot meal served with complimentary beverages. Motivated hard working and smiling crew. ATH-EFL was equally good with a snack and beverages on 45 minute flight.
Seat TypeEconomy Class
Value For Money 12345
yes