"packs a lot in their offering"
85 reviews Francis Wong (Hong Kong)
First tine trying Nok Air. As a budget airline, Nok Air packs a lot in their offering. Online booking was easy and crystal clear. Check in was smooth and orderly. Paid extra for exit row premier seat. I was pleasantly surprised by the provision of priority boarding. Onboard service smooth, FA all speak reasonably good English, was offered a small snack bag which includes a cup of water. WiFi is free of charge. Not that you need it for flights lasting less than an hour. No tv or entertainment but doesn't matter for short flight. They are excellent option for Thailand domestic flights. I read that they're gradually expanding their reach to Singapore and Taiwan. It's worth considering.
Aircraft | Boeing 737 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Bangkok |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not a patch on AirAsia"
Adam Taylor (United Kingdom)
First time on Nok Air as normally take Airasia for domestic travel in Thailand. Check-in was nightmare, as they did not have my pre-reserved seat in the emergency exit and tried to charge me 300THB - despite the fact I already paid this. Boarding from a remote stand through buses unlike other airline using an airbridge. Aircraft was tired, an ex Ryanair Boeing 737. Seat was uncomfortable and not a patch on AirAsia. You do get a complimentary cup cake as a snack. I will be using AirAsia for future domestic travel in Thailand.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | HKT to DMK |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"would use NOK air again"
Len Channon (United Kingdom)
Booking with Nok air was simple and easy. Got a confirmed flight and at a great price. Checking in at Khon Kaen Airport was different as I know it is a tiny airport but was easy and swift. Overall the flight was fast and simple. Yes it is a budget airline but at least they gave you a small snack and water and the option to purchase food as well. Plane was clean and tidy and the staff very friendly. 55 mins and was in BKK. Duration from check in to landing around 2 Hours. By bus it would have been 6.5 hours. So would use NOK air again for sure.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Khon Kaen to Bangkok |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"really liked the service "
Valeria De Liberato (Italy)
Surat Thani to Bangkok with Nok Air, and I really liked the service provided by this company, the value for money and the nice set of planes. Moreover, in a very short flight they still served a great snack.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Surat Thani to Bangkok |
Date Flown | October 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"we loved Nok Air"
7 reviews Petra Gamberger Loncaric (Slovenia)
Chiang Mai to Bangkok and an outstanding experiance with Nok Air. Beside the price (which is extremely affordable) we loved everything. They have priority boarding for families. Even though it is a low cost airline, you got a free snack on board (we got muffin) and water. This is the only airline we flew with free wi-fi on the plane and we could check e-mails during the flight. The crew was excellent, very friendly. Kids also loved it, because their planes are colored as birds. We loved Nok Air and will use them when we are in Thailand.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Bangkok |
Date Flown | May 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the crew didn't look happy"
Mark Jan (Belgium)
My first time with Nok Air from Bangkok to Phuket. The flight took off and landed on time. Legroom was fine. My seat was dirty and not cleaned from the previous flight. The food they hand out isn't special but I didn't expect anything for a one hour flight so I can't complain. The crew didn't look happy and were unfriendly, something I haven't experienced before on a Thai airline. I couldn't understand what they said during the announcements. = It seemed like even they weren't very eager to be on that flight. It was my first and probably last experience on this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangkok to Phuket |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"not much different to full-service airline"
T Hung Nguyen (Vietnam)
Bangkok Don Muang to Phuket, and was surprised by Nok Air. Despite being a low-cost airline, their services are not much different from a full-service airline : 15 kg free baggage, free seat selection and even snacks - something I never expect when flying cheap. Both onward and return trips were punctual. However, the in-flight magazine is all in Thai. I know that was domestic flight but not every passenger is Thai so they should prepare bilingual magazines.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DMK to HKT |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin was filthy"
Stephen Bailey (Thailand)
Nok Air flight from Bangkok Don Muang to Phitsanulok was over an hour late, and no apology from ground crew. The cabin was filthy, broken seats. AirAsia rates better than this airline.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Bangkok to Phitsanulok |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
Nok Air customer review
Marton Thomka (Hungary)
Bangkok Don Muang-Ubon Ratchathani round trip. No delays, no cancels. The price included 15kg free checked baggage and free snacks. The seats not too comfortable, than on most low-cost airlines but no problem for a 55 minutes long route.
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | DMK to UBP |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Nok Air customer review
Demetrio Salvatore (Greece)
Phuket to Bangkok Don Mueng. Aircraft old and not so clean. A snack and water is offered with no option to choose between coffee, coke or a juice. 15 kgs free, no delay, staff as always professional and price little more expensive than Lion Air and cheaper than Air Asia. Impossible manage your booking (via web site) if book from an agency but is possible to check in 24 hours before departure. If book from an agency will cost you 200 bahts extra but they have the possibility to choose the seat for you right away.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |