Malindo Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 348 reviews
4/10
No Skytrax Rating
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10/10

Malindo Air customer review

(Bangladesh)

OD 161 DAC-KUL 31 Oct 2013. OD 162 KUL-DAC 6 Nov 2013. Check-in was a breeze. Brand new Boeing 737-900 ER aircraft with very attentive FAs. You can buy a hot meal just for a few ringgits. Overall impression: Very good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Malindo Air customer review

(Malaysia)

KUL-PEN. Overall ok compared to other competitors. Check in was smooth new fleet they give priority for travelers with small children first in KLIA but not on our return flight in Penang airport. Unfortunately we already pre-booked seats and paid RM5.00 for each seat but at check in they gave us different seats. Luckily we were given seats on the first row for economy class with extra leg room. Boarding time a bit delayed. Overall quite satisfied inflight service - excellent.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Malaysia)

An ok flight with them flew on OD1158 from Subang Skypark (SZB) to Penang Int'l (PEN) using their brand new ATR72-600. Nice check in agent in Subang and excellent cabin condition. The flight took one hour and they served water and fruit cake slices for that short duration of flight. Cabin crew a little bit inexperienced we can tell that. other than that nice flight. Will be flying with their B737-900ER to Kuching next week and looking forward to that.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Malindo Air customer review

(Malaysia)

KCH-KUL. On 13/8/2013 second time experience with this airline which was better than previous flight. Seat comfortable as usual. Good legroom. Better cabin crew service very friendly with smiles and efficiency. ICE had a lot of choices. Highly recommended. Would fly this airline again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Malindo Air customer review

(Malaysia)

KUL-KCH. 3 August 2013. My first experience with this airline. Very good experience. A very comfortable seat with good legroom. Better than Malaysia Airlines narrow body aircarft. Their service was not very professional quite robotic lack of smiles and poor English. Catering was nothing special just a bottle of water and a sandwich. Good variety of inflight entertainment. What makes me like this airlines is the interior design especially the mood lighting sky interior. Very calm and enjoyable. Just like a full service carrier. Highly recommended. Would fly this airline again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Malindo Air customer review

(Malaysia)

Flight was comfortable though a 3 hour delay from Kuching to Kuala Lumpur. The snack and drinks were a welcome gesture only hope the water portion could be bigger. The seats was comfy though the flight attendants need to be trained further in assisting people whom require help with overhead baggage.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Malindo Air customer review

(Malaysia)

KUL to KCH. A relatively new airline operating with Boeing's new B737-900ER fleet. I had to be at the airport 2 hours earlier as online check-in was still unavailable. Flight was delayed for about 30 minutes and no announcement on the delay was made. Cabin crews were notably new and rather inexperienced. They can certainly improve on the aspect of professionalism and communication skills when serving passengers. Inflight entertainment is available with a personal TV on each seat. Understandably a low cost airline but in some ways it does not seem to be 'low cost'.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Malindo Air customer review

(Malaysia)

KUL-KCH-KUL my flight was excellent with smooth check in large legroom free snack and the best is we departed from the main airport KLIA. Keep it up Malindo Air.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes