| I want to complain about our Flight from Wien to Amman which was late about 30 minutes, but that wasn't that bad. But my main complain is about our flight from Amman do Wien from 23.2.19 departing time at 17:25. This plane was late almost 2 hours. When we boarded I didn't have place where to place my luggage because people placed small bags in storage place where big luggage should go. After we tried to talk to the crew to help us with that, and where we should give our luggage. She just said "I don't know, give it wherever you want." It's her job to help with that! I had to put my luggage under the seat. I don't expect them to serve champagne or something, but basic services like assisting when experiencing problems onboard should be standard!