"need to do online check-in"
Juraj Markovic (Slovakia)
✅ Trip Verified | Paris Beauvais to Vienna. They have a deadline before flight when you need to do online check-in, otherwise, you have to pay 55€ extra for each passenger. Flight delayed 2 hours. Seats were uncomfortable,. Really dont recommend to fly with Laudamotion.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris Beauvais to Vienna |
Date Flown | March 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"put my luggage under the seat"
Adrian Zavacky (Slovakia)
Not Verified | I want to complain about our Flight from Wien to Amman which was late about 30 minutes, but that wasn't that bad. But my main complain is about our flight from Amman do Wien from 23.2.19 departing time at 17:25. This plane was late almost 2 hours. When we boarded I didn't have place where to place my luggage because people placed small bags in storage place where big luggage should go. After we tried to talk to the crew to help us with that, and where we should give our luggage. She just said "I don't know, give it wherever you want." It's her job to help with that! I had to put my luggage under the seat. I don't expect them to serve champagne or something, but basic services like assisting when experiencing problems onboard should be standard!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Amman to Vienna |
Date Flown | February 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"fair for the price"
D Murdas (Slovakia)
✅ Trip Verified | Vienna to Palma. Laudamotion is vary fair for the price. Each time I flew I had no issues. Flew on time - plane fleet despite the age looks fresh - crew was friendly - check in and boarding smooth. No issues at all. I have no negative experience at all, so I definitely recommend!
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Vienna to Palma |
Date Flown | October 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"lost us as customers"
J Watts (Germany)
✅ Trip Verified | Berlin Tegel to Rijeka. We feel like we got scammed. We tried to check in online but the website said that my partner would need to visit the checking desk because she is not an EU citizen. We decided to get to the airport 3 and a half hours early to leave plenty of time for this. When we tried to check in we were told we had to wait. We waited until it was 2 hours before departure but were then told we would have to pay 110euro checking fee and that we could no longer check in online. This is more than the cost of our flights. We tried phoning customer service, but it costs money every minute, and there is a long waiting time before you can speak to someone. The people at the airport were no help and we ended up having to pay it. We feel like this system is predatory and they have now lost us as customers.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Berlin Tegel to Rijeka |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff were not friendly"
S Pareli (Germany)
✅ Trip Verified | Düsseldorf to Málaga. Our flight was operated by Ryanair, but at least the legroom was good. The crew and boarding staff were not friendly and did not smile for a second. We also couldn't put the back of our seats back.
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Düsseldorf to Málaga |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |