✅ Trip Verified
| Whilst not an airline that will win awards, the Juneyao experience was more than satisfactory on my two hour flight from Shanghai (PVG) to Hong Kong (HKG). The airport experience was efficient (with the exception of immigration - but that was out of the airline’s hands). Check-in was quick and the service friendly. Boarding began 45 minutes before departure. That process too was fast but there was no organisation to it. There was just an announcement and then the usual surge of people. On board, the crew were fit for purpose. Their English wasn’t brilliant along with their interpersonal skills. There were zero interactions with customers outside of asking a customer what they were eating or drinking. They were rather a surly bunch too - all quite stern looking! The flight departed early and reach Hong Kong some 30 minutes early. So absolutely no complaints about their time-keeping. A hot meal was served on board, with a choice of chicken and rice or beef noodles. In both cases, the quantity of meat was seriously lacking, but the food itself was pleasant. It was served alongside a box containing bread, peanuts, crackers, apple juice and some cutlery. Drinks were complimentary too, although limited to water, tea and coffee. The aircraft wasn’t spotlessly clean. In fact, on boarding, they was an unpleasant aroma of everything. But once the ovens kicked in, it disappeared. The seatbelt too showed some suspicious stains so I used the provided pillow to avoid coming into contact with it. I should point out as well that I found the seat terribly uncomfortable. It was very firm. Baggage delivery in Hong Kong was efficient. All in all, an acceptable flight, priced at £57.00 one way.