Juneyao Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 29 reviews
5/10
3 star Skytrax Rating
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9/10

Juneyao Airlines customer review

(United Kingdom)

Shanghai Pudong to Xiamen (return). We choose Juneyao purely on price being the cheapest. Check-in at Shanghai was swift albeit delayed a little. Juneyao uses new(ish) Airbus planes and the aircraft had good decor and very friendly cabin crew. Food was slightly better than most domestic Chinese airlines. All in all a very good experience with helpful and attentive cabin crew. On the return our departure was delayed due to congestion in Shanghai thus we boarded over an hour later than planned. The cabin crew again impressed very attentive. Food was a snack box on this leg as it was late evening - but this was a fairly decent standard.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Juneyao Airlines customer review

(India)

Shanghai to Changsha. The Check in staff was helpful. I was very late for check in and I called them before hand trying my luck and hoping against hope that they would keep the counter open for me. They asked for my passport number and asked me to come to a particular counter asap (all in Chinese they spoke no English). When I reached the counter my boarding card was ready and was asked to rush for boarding. Onboard given a drink. Reading material was bilingual. Flight was on time. Cabin crew OK limited to no English. Safety demonstration was manual. No entertainment except for reading.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Juneyao Airlines customer review

(China)

Shanghai Pudong - Xiamen. Flight delayed firstly 'due to weather' [it was a very clear day for Shanghai] and then later 'due to late arrival of aircraft'. Overall delay 3 hours with no rescheduling until all of a sudden let's board the plane. Thought it was very poor that the airline didn't even offer to us a drink. Staff seemed in hurry once we got into the air literately had to catch my snack box as it was thrown to me. Staff handed out a raffle ticket and a suggestions card [both bilingual] to most other passengers though I didn't get one maybe because I'm a foreigner. Seat didn't recline at all though better width than the other time I've flown with them. Probably won't fly again unless it is a very cheap flight.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Juneyao Airlines customer review

(China)

Ha'erbin - Shanghai Pudong. No aerobridge so waiting in a cold bus with its doors open. Get to the plane and telling everyone to get out of the bus and wait on tarmac to file up the stairs onto the plane. Seats very close together. Seat belt sign on for most of the flight even though it was only minor turbulence. So I could not recline my seat.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Juneyao Airlines customer review

(China)

Hongqiao to Qingdao professional and friendly service. Aircraft new staff friendly and speak good English. The only problem I experienced is finding the check-in desk at the Hongqiao airport. Their ticket prices are slightly lower then other domestic airlines.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Juneyao Airlines customer review

(Canada)

Great food and service inflight but both my flight Qingdao to Shanghai and Shanghai to Harbin were delayed an hour or more. The first was assigned to late arrival of the aircraft and the wait was in the terminal. Note that check-in desks are not destination specific for Juneyao at Shanghai Pudong. This means that one cannot arrive after the expected rush (but before check-in closes) and expect a very short or no line since there will likely be a line of people checking in for other destinations at every counter.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Juneyao Airlines customer review

(Canada)

PuDong to Xiamen. Wasn't expecting much based on the inexpensive ticket price from an airline I'd never heard of but was impressed with new plane and upbeat cabin crew. Dinner was a typical tin-foiled beef/chicken with noodles. Drink service was plentiful for such a short flight. Much like Southwest and jetBlue in the US. I love that they fly to both Shanghai airports and have cheap flights even in the afternoon. Overall I'd rate them as an above- average 3 star airline.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Juneyao Airlines customer review

(China)

Shanghai-Harbin-Shanghai. On the Harbin-Shanghai segment midair the undercover air marshall rudely demanded that I turned off my PDA phone which was already set in "no connection'. Juneyao should better train their air marshal on manners and be sufficiently knowledgeable about PDA type phones. I am an international frequent traveller and found Juneyao's air marshal manners offensive. Travellers intending to fly Juneyao should make note about using their PDA type phones. Apart from that the air hostess service was good airplane interior was clean.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Juneyao Airlines customer review

(Australia)

TSN-SHA. I have no idea why it's called Juneyao Airlines in English because this is nothing like its Chinese name. Check-in smooth new A320 was spotless inside. Every seat taken. The crew were friendly and helpful free newspapers - I was the only person on the flight with a foreign surname and they'd made a point of ordering in an English-language newspaper for me which was a nice touch. The food was interesting - a tangerine and a dry bread roll (no butter or anything) - but it was inoffensive. Passenger discipline an issue as it is on most domestic Chinese airlines : one stupid woman stood up to get her luggage out the bins when we were still about 100 metres in the air. The crew shouted at her to sit down but she ignored them : she fell over when we hit the ground which was funny.
Seat TypeEconomy Class
Value For Money 12345
yes
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