GIG-EZE I had to book this airline because TAM had cancelled their flight due to the ash cloud over Argentina. I think I paid US$500+ for this one way trip which was outrageous but I had no choice. Check in was a joke it was confusing because hardly anyone spoke English (even though signs are in Portuguese and English - including these airport officials that walk around in yellow jackets that say "Can I help you?" on the back but can't speak English?) and they seem to have a separate check in process for your passport and bags? The flight was 2 hours late but no announcement until 5 minutes before departure. Food was not worth the effort. This is a terrible airline and another I'd add to my blacklist.