Gol Transportes Aéreos

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 80 reviews
4/10
3 star Skytrax Rating
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3/10

Gol Transportes Aéreos customer review

SSA-BSB-SSA. Both legs in 737-800. Outbound flight on time inbound flight delayed for half an hour in BSB waiting for a connecting flight to arrive. Arrival in SSA nearly on time though. Aircraft spotlessly clean on both legs two drinks and aforementioned cereal bars served with a smile (IFAs will give you extra cereal bars if you ask.) Check-in staff extremely helpful and friendly. Just three stars though due to the fact that the seats in the 737-800s are rock hard even if their pitch is good for a low-cost airline.
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3/10

Gol Transportes Aéreos customer review

SSA-Recife Recife-Brazilia Brazilia-GIG. 2 of the 3 flights delayed on departure but only one really late on arrival. Planes clean and new. Pleasant crew. 2 drinks offered (and the cereal bars mentioned by another comment!) despite short flights. No problem with the on-line booking despite being non brazilian. Check in very quick in the different airports.
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2/10

Gol Transportes Aéreos customer review

GIG-SSR Generally a fair service for such a short flight. The fact that GOL is not accepting foreign credit cards for online booking and only accepts Amex for purchase at the ticket counter it´s absolutely not acceptable for an airline that offers international flights !
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2/10

Gol Transportes Aéreos customer review

GIG-SSR Generally a fair service for such a short flight. The fact that GOL is not accepting foreign credit cards for online booking and only accepts Amex for purchase at the ticket counter it´s absolutely not acceptable for an airline that offers international flights !
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4/10

Gol Transportes Aéreos customer review

Sao Paulo (CGH) to Rio de Janeiro (SDU). Boeing 737-800 quite new and good. There were serving with soft drinks and snacks for the flight for 40-45 minutes. Check-in and boarding was efficient and very smooth.
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4/10

Gol Transportes Aéreos customer review

Sao Paulo (CGH) to Rio de Janeiro (SDU). Boeing 737-800 quite new and good. There were serving with soft drinks and snacks for the flight for 40-45 minutes. Check-in and boarding was efficient and very smooth.
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na

Gol Transportes Aéreos customer review

IGU via CWB to CGH and connecting to SDU. All flights on new aircraft arrived on time. Seats were comfortable esp. for these three short flights. Unlike with European LCCs the airfare was not really low cost and complimentary snacks and drinks were served (by friendly F/As). Based on this experience I can highly recommend GOL.
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na

Gol Transportes Aéreos customer review

IGU via CWB to CGH and connecting to SDU. All flights on new aircraft arrived on time. Seats were comfortable esp. for these three short flights. Unlike with European LCCs the airfare was not really low cost and complimentary snacks and drinks were served (by friendly F/As). Based on this experience I can highly recommend GOL.
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na

Gol Transportes Aéreos customer review

Gol is serving more and more regular routes in Brazil. It is starting to expand in the MercoSul as well. But the low cost aspect is all relative: some of their tariffs can exceed TAM´s. Still efficient checking / boarding procedures are still worth the interest and so are the relatively new 737 operated. The only negative point really would be the snacks provided: cereal bars on all domestic legs. Don´t forget to bring your own sandwiches if your flight makes several stop-over.
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na

Gol Transportes Aéreos customer review

Gol is serving more and more regular routes in Brazil. It is starting to expand in the MercoSul as well. But the low cost aspect is all relative: some of their tariffs can exceed TAM´s. Still efficient checking / boarding procedures are still worth the interest and so are the relatively new 737 operated. The only negative point really would be the snacks provided: cereal bars on all domestic legs. Don´t forget to bring your own sandwiches if your flight makes several stop-over.
no
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