Druk Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 22 reviews
8/10
No Skytrax Rating
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10/10

"Everything was really nice"

(United States)

Trip Verified |  The flight was a bit late departing from Gaya, but I wondered if we would even fly given the dense fog. The flight was beautiful, scenic, in a half empty cabin, with cleanest and beautiful interior. The crew distributed snacks and drinks quickly, and we. could enjoy our view. Everything was really nice, and their flight magazine is informative of the country and sites. A really beautiful experience.
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGaya to Paro
Date FlownFebruary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"most scenic commercial flight ever"

(United Kingdom)

Trip Verified | Everything went smoothly on this short flight to Paro. We flew a new plane with lovely grey leather seats - seat pockets with metal springs, it all just smelt new, that was a bonus. Crew friendly and accommodating. So, from Katmandu to Paro you need to have window seat on the left of the plane. It was my most scenic commercial flight ever - stunning views of the Himalayas and Mount Everest for over half the flight (sit on the left, ABC seats) and then the remarkable descent into Paro airport, landing at the prettiest airport I ever been to - and I have travelled a fair bit. Unless the flight in darkness, your baggage lost or severe delay (non of which happened for me) - I cannot see how this short flight could fail to impress. A cheese roll and drink included. Get to Bhutan on this flight!
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKathmandu to Paro
Date FlownMarch 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Nice hot lunch served"

(United States)

Trip Verified | Flight departed early. Warm welcome by FA in business cabin. Nice hot lunch served on first segment between Delhi and Kathmandu. Printed menus. New signature pre-departure drink offered. Clean airy cabin. Regular updates from captain. As usual, spectacular landing in Paro.
AircraftA319
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDelhi to Paro
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"fantastic little airline"

(Bahrain)

Trip Verified | We recently flew business class New Delhi to Paro and Paro to Bangkok with Druk Air. They are a fantastic little airline being only one of two airlines serving Bhutan. We were on a trip via Delhi to Paro for 4 nights and then onto Bangkok. Both flights on time, lounges were shared and and of a good standard. Both flights considering Paro being one of the worlds most difficult airports to land in were flawless by the flight deck.. some amazing views en route and pointed out by the crew. Food and beverage were of a high standard and plentiful for 2 hour flights combined with excellent service from very professional and and delightful Bhutanese crew. Would certainly use again. Only point out being there is no Entertainment or wifi but the views en route you dont need it !
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteNew Delhi to Bangkok via Paro
Date FlownSeptember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"very happy to fly Druk Air again"

(Australia)

My wife and I flew return trips on Druk Air from Kathmandu to Thimpu for a section of our honeymoon. There are very limited options to get in and out of Bhutan, so I was a bit concerned about the ability to choose exactly what airline and flights we were going to take. However, it all went really smoothly. We were warned beforehand that the flights are often several hours late, ours was close to on time. We were told that we'd see the Himalayas as we flew past, including Mt Everest, which we did. The crew were courteous and helpful, and the food surprisingly good for such a small airline. The plane was old, but appeared to be well looked after. There is no in-flight entertainment system, so bring a book/tablet to keep yourself entertained, or read the airline magazine, which will mainly feature articles about how much the Bhutanese love their King (they are crazy over their monarchy). If we are ever lucky enough to go back to Bhutan, I'd be very happy to fly Druk Air again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKTM to QJC
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"staff were lovely on board"

(India)

Flew Delhi to Paro via Kathmandu return. Check in at Druk Air in Delhi was fine. We got the seats we wanted. Flight was to depart at 6.30 but we got delayed due to fog in Kathmandu. Eventually left 4 hours later 10.30. We were kept informed but the manager in charge at Delhi was a very rude lady who kept saying that its not their fault and the delay was due to fog - not that any passenger said anything. She was so aggressive about the whole thing that it made you dislike the airline even before we took off. Most passengers were appalled by her way of speaking. The rest of the flight was good. The staff were lovely on board and very apologetic. Food was very average. Return flight once again delayed due to fog in KTM. Apparently it happens every day. Again flight back was fine. Food pretty average. Landed late in Delhi. All in all an okay experience that would have been much better without that lady shouting at us in Delhi.
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDEL to PBH via KTM
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Friendly and efficient cabin crew"

(United Kingdom)

Very pleasant flight from Kolkata to Paro with Druk Air. Friendly and efficient cabin crew. Nice snack and drinks. Even got boiled sweet for landing. Superb scenery en route, especially as we approached Paro of course. Have no idea of cost as was booked as part of package but overall excellent.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKolkata to Paro
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Druk Air customer review

(Canada)

Kathmandu-Thimpu May 15. Thimpu-Bangkok May 20 both 2014. Got to see Mount Everest on first flight in a smallish jet-prop plane. On second flight I found the meal to be indigestible.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Druk Air customer review

(Switzerland)

Delhi-Paro-Delhi Oct 7th and Oct 17th. Excellent flight in business class. Fast check in baggage arrived promptly at both airports. Very good meals 3 choices. Service a bit rushed coffee being served when still eating. A nice touch: being allowed in the cockpit when overflying Nepal beautiful view of Himalaya range. Price a bit expensive but Druk Air has a monopoly on all flights to Bhutan.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Druk Air customer review

(Bhutan)

BKK-PBH J class. Check in smooth. Departure slightly late due to late arrival night before and need to adhere to minimum rest times for the crew. On board service was excellent with a seasoned cabin crew. Breakfast was hot and tasty. Lots of updates from the flight deck. A good flight overall.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
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