Druk Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 19 reviews
8/10
No Skytrax Rating
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10/10

Druk Air customer review

(Thailand)

Bangkok-Kolkata-Paro. Flight was very enjoyable the crew were always happy the flight was on time. Food was good on the BKK-CCU leg I was served a proper dinner and on the CCU-Paro flight I was served a small snack but still excellent. My approach into Paro was unforgettable the views were breath taking but I did find the airport small. But overall an Excellent flight and I will be flying Druk Air again.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Druk Air customer review

(United Kingdom)

Bangkok-Paro-Bangkok via Dacca in Royal Executive Class. Satisfactory experience friendly and polite cabin crews on both sectors. Food acceptable with a bar service during lunch time on flight from Dacca to Bangkok. Modern A 319 aircraft under a good maintenance clean and equipped with comfortable Business Class seating. It is worth extra Dollar especially if you are interested in taking picture during the final descend to Paro Airport amazing scenery with a distant view of Himalayan range on the way and a thrilling experience as well especially if you notice the hill is only a few hundred meters away from the wings.
Seat TypeBusiness Class
yes
7/10

Druk Air customer review

(United Kingdom)

Bangkok-Paro via Kolkata - business class. Excellent attentive service - the extra few dollars for business is well worth it given the enormous difference in comfort and service. Incredible mountain views on this flight.
Seat TypeBusiness Class
yes
7/10

Druk Air customer review

(United Kingdom)

Bangkok-Paro return - via Kolkotta on the way out and Gaya on the way back. Business class. The overall experience was good - food drink and FA service was of a very good standard. It's worth paying the little extra for business class ($40 per person each way) as the seats are roomy and comfortable plus you get lounge access at both Bangkok and Paro although the Paro lounge is a bit quaint. The other reason for booking business class is if your flight gets delayed as ours did on the return journey for around five hours. There's little in the way of facilities at Paro airport so it's worth the extra for a more comfortable place to wait (and enjoy free drinks of course). Make sure you sit on the left hand side on the flight into Paro as you get the best views of the Himalayas. And finally don't be worried about the descent into Paro as the plane does get worryingly close to the mountainsides.
Seat TypeBusiness Class
yes
7/10

Druk Air customer review

(United Kingdom)

BKK/Paro/BKK business class in mid-November - new A 319s clean and comfortable. Stops in Gaia (outward) and Kolkotta (return) were only 45 minutes. FA's warm and attentive excellent hot breakfasts served on the longer sectors Thai and local newspapers plus a few magazines available for reading. Views of the mountains obscured by cloud on arrival. but the twists and turns of the landing at Paro were the most exciting since Hong Kong's old Kai Tak was closed. Fabulous mountain views on departure. Overall two excellent flights.
Seat TypeBusiness Class
yes
7/10

Druk Air customer review

(United Kingdom)

I was impressed by Druk Air though admittedly we were business class. Good food very comfortable seats (2x2) and professional friendly informative staff. We flew Delhi Khtamandu Paro and the meal was excellent on board. Sit on the left for the omost amazing view of 8 of the 10 highest mountains in the world helpfully pointed out by the pilots commentry. A319s modern comfortable well maintained and toilets clean. Business class is definately worth the small supplement. Exceptional helpfulness of the airline when we were stranded by bad weather in Paro.
Seat TypeBusiness Class
yes
7/10

Druk Air customer review

(United Kingdom)

Bangkok to Paro (via Kolkata) and back on their brand new Airbus 319. The plane was very modern (touch screen controls comfortable leather seats etc.) and the crew was very professional and accommodating. In business class it is a 2-2 configuration and a full meal is served between Bangkok and Kolkata (2:25) with a peanut/cracker/etc. snack between Kolkata and Paro (0:50). The ground stop took about 40 minutes and approximately 20 people got on/off.
Seat TypeBusiness Class
yes
6/10

Druk Air customer review

(United Kingdom)

Went to Bhutan for a 12-day visit. The flight was ok - we flew economy especially on the Paro bound it was not all that packed. FA's were nice.
Seat TypeEconomy Class
yes
6/10

Druk Air customer review

(United Kingdom)

Druk Air the flag carrier (and only carrier) to Bhutan's only commercial airport PARO is up to snuff. The 141 jets are dual-configured and it is worth flying C class (as I did from Delhi via Kathmandu and again from Paro to Calcutta) if only to have better maneuvering for the quite incredible flightseeing of the Himalayas. The FAs are friendly professional the food service is adequate if bland (reflecting the cooking of Bhutan perhaps) the check in facilities are excellent and Paro's terminal building is quite pretty almost folksy in a way. I look forward to flying DRUK again. The name means "Dragon" in Bhutanese for otherwise why would anyone choose such an unappealing sounding word (at least to an English speaker's ear?) Druk does not cooperate in ticketing with IATA carriers and ticket costs are somewhat stiff. I doubt if the king of Bhutan will permit competition anytime soon.
Seat TypeEconomy Class
yes
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