"Really bad customer service"
Tim Gould (Australia)
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Hong Kong to Brisbane via Taipei |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"help us change flights"
Joshua Lok (Canada)
Aircraft | A350-900 |
Type Of Traveller | Family Leisure |
Seat Type | First Class |
Route | Jakarta to Vancouver via Taipei |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"found it totally unhygienic"
Julie Ross (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | London to Sydney via Taipei |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"no regard for consumer rights"
J Francisco (Singapore)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Singapore to Takamatsu via Taipei |
Date Flown | March 2020 |
Value For Money | 12345 |
Recommended | no |
"seat pitch was below average"
34 reviews Stephan Stegner (Germany)
Aircraft | A330-300 / A350-900 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manila to Frankfurt via Taipei |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a good experience"
34 reviews Stephan Stegner (Germany)
Aircraft | A350-900 / Boeing 777-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Shanghai via Taipei |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I was upgraded to Premium economy"
1 reviews N Huang (Vietnam)
Aircraft | Boeing 777-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ho Chi Minh to Frankfurt via Taipei |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Great short-haul flight"
E Kalsza (Poland)
Aircraft | E190 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hong Kong to Tainan |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"we recommend this airline"
N Garten (Canada)
Aircraft | A350 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Vancouver to Bangkok via Taipei |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"customer is the one that is blamed"
Han Ly (Taiwan)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Taipei to Frankfurt |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |