Aurigny Air

Customer Reviews

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Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
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Value for Money 12345
Customer rating from 60 reviews
7/10
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4/10

Aurigny Air customer review

London Gatwick - Guernsey and return. Smooth check-in in both directions with pre-reserved seats. Smooth flights operating on time. Seats comfortable enough for 1 hr flights. Non-alcoholic drinks provided service efficient. Overheat lockers on the ATR72 are very narrow.
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4/10

Aurigny Air customer review

LGW-GCI. Used the new online check-in which was simple and saved a lot of time at the airport itself. Walking out to the aircraft wouldn't be fantastic on a rainy day. Flight time was just 40 minutes. The first impression of the ATR72 was that it was quite old and worn and noisy. Loads very low with 7 free rows in front of me and many behind too. Staff weren't unpleasant but I can't say they were particularly great either. Just average. Free drinks and arrival was especially easy. We were outside the terminal at Guernsey within 5 minutes of the engines being shut down.
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Aurigny Air customer review

GCI-LGW-GCI. Flights on time both ways. Complimentary tea and coffee and soft drinks which is rather rare these days and no charge for hold baggage. Cabin crew ok but nothing special. Aircraft first generation ATR72 which are rather tatty inside and my seat was covered in crumbs on the return flight rather noisy and a lot of vibration compared to jets and newer turboprops. I believe Aurigny are purchasing 2 new ATR72-500 which should be an improvement they certainly need to update the fleet. Reasonable fares as long as you can book well in advance otherwise the price is extortionate.
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Aurigny Air customer review

GCI-MAN on ATR 72. Flight 20 minutes delayed due to late inbound (25 mins) but we were kept informed. Watching ground staff from the departure lounge one could see a very focussed and motivated group working together to reduce the delay. This is how it should be done but maybe it is easier for a small airline.
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Aurigny Air customer review

Southampton - Alderney. Pilot just rolls up switches on and off we go for a great real flying experience. Superb flight on Trislander each row of seats has its own door and seats are comfortable enough. Great flight on a clear day flew over Southampton and Isle Of Wight straight down over a sparkling sea to Alderney. No catering or ife as it is too noisy and no aisle so unable to hand out drinks etc. If you want to experience real flying in a propellor aircraft an aircraft built like a brick wotsit and flown by super experienced pilots you must try this short hop.
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Aurigny Air customer review

Bristol - Guernsey return. Wonderful Flights comfortable seats 2x2 enough leg room to remain comfortable for the short 55 minute approx. flights. Little delay on Outward journey but nothing to cause concern or interference with the trip. Usual sea fog caused return flight to have a delay of around 1 hour 20 minutes nothing anyone can do about natures elements and Sunday Maintenance of the aircraft has to meet States regulations. Return flight was as comfortable as the Outward journey staff equally friendly. Would not hesitate to recommend Aurigny to other travellers to the beautiful Channel Islands Good to see the airline growing and modernising since the States took it over. Only downside to Air Travel between Islands as in to do day trips to different Islands via plane is the horrendous Taxes and Fuel Surcharges which made any chance of us visiting the other Islands impossible on price which is a shame as other Islands lost out on tourist spending which is important to the economy of the Islands.
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Aurigny Air customer review

MAN-GCI-MAN.They use atr 72 on this route certainly more comfortable than the saab 340 used previously. flight only 70 mins catering minimal crew friendly and helpful. ticket pricing is now more realistic for the distance flown than a few years ago. all in all a good means of getting to a wonderful island.
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Aurigny Air customer review

Have used flight from Cambridge to Jersey and return for last four years. Using Shorts 360 - excellent flight each way and punctual.
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Aurigny Air customer review

Bristol to Guernsey - a 45 minutes flight. Top marks - it could not have been better if we were royalty. Will be using again in a few weeks going back for another wonderful holiday in Guernsey.
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Aurigny Air customer review

Flew GCI-LGW 19th April with Aurigny. Very smooth check in at Guernsey followed by a comfortable flight to Gatwick. Ground and flight staff friendly and efficient. Nice 2x2 seats on ATR 72 makes for a more comfortable flight than alternative 146 aircraft and seating.
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