Air Nostrum

MAD-TOU-MAD on CRJ 900. The flight attendants provided a very good service. Even though the flight only lasted 50 minutes they did their very best on this time. The only bad thing was the announcements the flight attendant who was in charge didn´t spoke french. Maybe in flights that go to France they should speak a bit of French.

FRA-ZAR-FRA economy on Air Nostrum for Iberia in mid-June. I was disappointed. The all-economy seating when booking had been altered to mixed configuration business and economy by departure date and the economy passengers seemed to get much poorer service and food than the one or two passengers in the little business class cabin. FAs on all flights also seemed to have a bad case of attitude. Maybe I was having a bad hair day but I found the service poor the flights noisy (in the CRJs) the windows almost impossible to see out of. So I was happy to finally land in Zaragoza and Frankfurt.

MAD-NCE-MAD on Canadair CRJ900 a superb aircraft. It is in a completely different league than the parent company Iberia. A sandwich two small bottles of wine and a coffee on a 1hr 20 run served by friendly professional flight attendants. This is one very good airline and if you dont have to connect onwards onto an IB connection you will enjoy the experience.

Tangiers-Barcelona on a Canadair operated by Air Nostrum - way better than Iberia its higher class and service is also better than Iberia. The whole plane was business class.

Basel via Barcelona to Granada. The flights between Basel and Barcelona were operated by Air Nostrum although sadly since they've stopped flying to Basel. I think their service is nothing short of amazing. First of all on the return we were even given a hot meal. This was in economy class and the flight is less than two hours. Generally the quality of the food is good and the service in economy class is more like what you get in Business class on most airlines. The flight attendants were very friendly which only made the contrast to the surly unfriendly bunch working for Iberia seem even more unfriendly.