Air Namibia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 73 reviews
6/10
3 star Skytrax Rating
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3/10

Air Namibia customer review

(United Kingdom)

Frankfurt to Windhoek return Economy. Check in no problem. Flights on time. Seats ok. Food reasonable. Outward leg was the first time I have ever been cold at the back of an Airbus. In flight service disappointing. Crew did the minimum they could get away with. On occasions were actually rude. Uncaring and ignored requests for assistance. Main screen entertainment only with non functioning headphones. I do not recommend air Namibia but they have little competition to push standards up. German 'um pah' music during boarding and disembarking amused the Germans as well as the Brits!
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Air Namibia customer review

(United Kingdom)

Just got back from a fantastic trip to Namibia but Air Namibia provided a disappointing end to the trip. They cunningly changed the time of the flight bringing it forward by an hour and a half so instead of getting to the airport almost 3 hours before departure it turned out to be leaving in an hour! Clearly no-one else had been told either as the queue was out the door - and to cap it all they only had one check-in desk open - I couldn't believe it! We eventually checked in about 2 minutes before it was due to take off and eventually left almost an hour late. A real shambles and what annoys me is that they clearly have all my contact details and could have contacted me via email or mobile to inform of the changes - I guess that would be too much to ask. I have traveled around the world and never re-confirmed a flight but would strongly recommend that you do with Air Namibia - it seems that the airline can't match the service and customer experience that the rest of Namibia offers.
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Air Namibia customer review

(United Kingdom)

WDH-CPT. The plane seemed to be an old Air France 737 as I noticed "Air France" on the seat belts and "Sortie" for exit. Although an old aircraft it was clean and the crew were professional. I also quite enjoyed the hot meal that was served. Much better than I expected!
Seat TypeEconomy Class
Value For Money 12345
yes
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