Air Namibia canceled our fight from Johannesburg to Accra on 1/24/2010 but the agents at Johannesburg didn't show sympathy or apology towards passages who were turned away. With a toddler our family had stayed at the airport most of the day to catch the flight home however the agents didn't issue any overnight stay voucher or arrange a transportation for everyone until 10 pm. The next day when we were switched to another carrier our child whom we had purchased a full-fare Air Namibia ticket didn't get a ticket for the switch. I had to march into Air Namibia office and request it. It was way too much for us who will avoid Air Namibia as much as possible.