The flight from Cape Town South Africa to Windhoek Namibia in itself was pleasant. What was shocking was the bad service delivered at Cape Town airport when attempting to buy a ticket. I arrived at the airport to find that the Air Namibia office was closed within were the staff busy sorting things out. There was no sign indicating their hours so after having looked through the window I sat down on a bench outside the office. I must have sat there for about 15 minutes before some rude employee (I think she was the manager) opened the window and looked at me. Seeing as though she opened the window and was looking at me I proceeded to stand in front of her. She asked me very rudely "What? Is there an emergency or something? It is our lunch break and you are bothering me." I was well prepared to sit and wait for who knows how long as there was no sign indicating that they were indeed on a lunch break. I wanted to tell her to stick her ticket but it was the best one at the time. I have never experienced such bad service in my life.