Air Namibia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 82 reviews
6/10
3 star Skytrax Rating
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7/10

Air Namibia customer review

(South Africa)

A319 WDH-JNB. Friendly cabin crew flying time just 1hr 35min yet a 4 course meal served with drinks and 3 choices of main course was served - however food of dubious quality with bland taste. Captain kept passengers informed about storms en route - all in all not a bad experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
2/10

Air Namibia customer review

(Namibia)

I have flown this airline three times in the last three months. The flight was delayed every time. In total I have been in the air with this airline for six hours and delayed for 7 hours. Those who fly regularly from Windhoek know that this airline is unreliable. I do not recommend this airline to anyone who has connecting flights scheduled commitments or who do not have the mental stamina to endure wasted time or being treated with disregard. The ratings are deceiving because even though the general services are fair I would forego food and drink to been time.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Air Namibia customer review

(Spain)

I flew from Victoria Falls to Windhoek and from Windhoek to Gaborone. Both flights were on ERJ135 planes. Actually it turned out to be the same plane and piloted by the same woman pilot. Both flights were on time and were only half-full. The single cabin crew served a small meal during the short 1.5 hour flights. All very relaxed and very adequate.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Air Namibia customer review

(Norway)

Windhoek-Cape Town. Brand new 319. Excellent seats. Very friendly staff at check-in. Confusion at boarding when the sign at the gate showed wrong departure but all in all a great experience.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Air Namibia customer review

(Netherlands)

Windhoek to Cape Town (just under 2 hours) and were quite surprised. Check-in was quick and efficient although the lounge at Windhoek is so-so (staff friendliness could be much better). Warmly welcomed onboard by the purser and were surprised to see business class seats with such a large pitch! Flight departed on time breakfast served was excellent and service throughout always with a smile.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

Air Namibia customer review

(Norway)

CPT-WHK and WHK-CPT. Brand new A319 with plenty of legroom. Comfortable seats and friendly FA's. Seats were comfortable and the cabin layout good.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Air Namibia customer review

(South Africa)

JNB-LUN. Flight left on time old plane but comfortable food was insipid flight attendants friendly but too much chatter amongst themselves. All in all an average flight. My problems started when I wanted to reschedule my return flight. Air Namibia office at Joburg airport could not help eventually had to purchase a return ticket on SAA to get back to Joburg in July and 5 months later I am still struggling to rebook my return to Joburg on the valid return leg I still hold with Air Namibia.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Air Namibia customer review

(South Africa)

I travel between CPT and WHK and haven't been on a single flight that's departed on time. The interior is old fashioned but quite comfortable and the FA's pleasant but without much effort at service. I will continue to fly Air Namibia between Cape Town and Windhoek.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Namibia customer review

(Namibia)

I fly with Air Namibia quite a lot and must say that usually I'm very happy with all. That's the reason I decided to comment here is yes sometimes there are delays but show me any airline that doesn't have that problem. Flew from Johannesburg-Windhoek. Flight wasn't that full and boarding went quickly and the flight left on time. Plane was an older B737-200 but looked in top condition and also the interior of the plane was really good. The on flight service was very good and I need to mention that the food served on Air Namibia is usually quite good compared to other mayor airlines. The plane doesn't have onboard entertainment but with a good monthly on flight magazine the 2 hrs flight is over in a breeze.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Air Namibia customer review

(Namibia)

Windhoek-Frankfurt-Windhoek. Service ok but FA's disappeared after dinner service. Even pressing the call button did nothing. Dinner was ok but the breakfast was embarrassing. A dry bun with a piece of ham and lettuce or tuna mayo and yoghurt. All around you saw people eating a few bites and leaving the rest. Seat was okay but IFE was a joke. For a 10 hour flight I would think you would have more of a choice than 1 movie played on 3 small screens in economy class. I sat in row 22 which was 4 rows from the screen and even by squinting I still could not see it clearly. Must be a nightmare for families travelling with smaller kids. I could have paid the same for a Lufthansa flight from J'burg with an additional R3000 for a return flight between Windhoek and J'Burg. Will do that next time.
Seat TypeEconomy Class
Value For Money 12345
yes