China Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 477 reviews
6/10
4 star Skytrax Rating
Filter Reviews by :
Show
6/10

China Airlines customer review

(Netherlands)

AMS-BKK-TPE. The business class seats on the 747-400 were just seats no beds. No plug for laptop no entertainment system (except 4 tv channels). The food was so-so they even served foie gras! Rice dry and sticky. Prices are friendly but for business class travel I would recommend another airline on this route.
Seat TypeBusiness Class
Value For Money 12345
no
8/10

China Airlines customer review

(Australia)

BNE-TPE-LHR return. China Airlines gives deep discounts for business travel and at these prices the product is marvellous value. Punctuality on flights was quite good. Staff were keen and attentive but found it difficult to coordinate service of bread and sometimes wine with the meals even though the cabin was small. Amount of food very substantial and quality good. AVOD good. My principle bugbear is that they close the window blinds on day flights. This is not something people would do at home and never happens on surface transport.
Seat TypeBusiness Class
Value For Money 12345
yes
7/10

China Airlines customer review

(Taiwan)

TPE-HKG round trip. The ground staff were helpful in both Taipei and Hong Kong while I was handling with seat and luggage problems. However the inflight attendants still have to work hard on their service attitude. Food as usual but can be improved.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

China Airlines customer review

(Australia)

Brisbane-Taiwan-Vienna. A330 on first leg excellent. Seats don't recline fully. Inflight entertainment not as good as Singapore Airlines or Emirates. Taiwan to Vienna on A340-300 slightly older planes and seats not as comfortable. Return leg was great. Food was good and planes on time.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

China Airlines customer review

(Australia)

I booked business class seats for my daughter and elderly father to travel Sydney to Frankfurt via Taipei. They could not have been happier with the service provided including wheelchair assistance at Taipei and Frankfurt airports. Food very good but most impressive was the attention care and respect shown by staff towards my 88 year old father.
Seat TypeBusiness Class
Value For Money 12345
yes
3/10

China Airlines customer review

(United States)

JFK New York -Taipei was one of the worst flights we've been on. Very old planes with uncomfortable seats and no personal TV's in seats. For such a long flight it was extremely unpleasant. They played some very old movies on the small ancient overhead TV's. All in all it was the cheapest flight we could get at the last minute so if there's any consolation that would be it. We got what we paid for.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

China Airlines customer review

(United States)

HKG-LAX via TPE. TPE-LAX flight was good as they offered me 2 meals plus a snack. IFE was not bad and they have most of the current popular movies on there. Business Class section was somewhat cold most of the flight but they did give me 2 blankets. HKG-TPE was at best a 5/10. The cabin was cold and they offered only a snack and a drink (they claimed to give 2 drinks on short-haul Business Class cabin).
Seat TypeBusiness Class
Value For Money 12345
yes