Air France

I flew with Air France from San Francisco to Paris. The premium economy seat on this flight is the worst seat I've ever experienced. No recline the seat just drops a few inches when you push the recline button. Also the seat is hard as a rock; it's more comfortable to sit on a park-bench. To add insult to injury the entertainment-screen did not work.

Adequate width. Hardly any recline. Seat bsase moves forward slightly and back rest moves with it to provide a minimum but not a comfortable amount. Lower part of seat doubles as a rest for upper legs (activated by button on seat). Base of seat in front has foot rest. However the seats are so close together than when the seat is in the reclined position and the leg rest raised it is impossible- even to rest feet on for rest as it is too close. I am of short stature and I was unable to sit comfortably for this reason. I found it necessary either to have my feet supported which led to fatigue in the upper legs or to have my upper legs supported meaning that my feet were "dangling". Sleep was possible but only just. Lights from other passenger´ seats and screens is very intrusive and impedes sleep. Everything is very close together giving no sense of privacy. The seat rows are so close that anyone sitting away from the aisle can only exit if the passenger on the aisle seat moves which is inconvenient for all. Unlike other reviewers I did not suffer any back pain or other serious discomfort but did not feel rested. The seat I had originally been assigned to was broken- the lower left rest disengaged and rose immediately I sat down - the latching mechanism was defective. This problem could not be sorted out before departure. However I was able to move to the next seat in the row. If this had not been the case then I suspect I would not have been allowed to use the seat during take off and landing since I could not sit in the "upright" position. Also the raised footrest would have impeded exit of the passenger sitting in the middle seat posing a safety hazard. The seats appeared to be superior to the economy seats as far as the width was concerned. However I do not consider the extra cost to be justified. The price differential compared to what is on offer is far higher than e.g. from economy to business.

After 40 years of intensive international travel I can safely say that these are the worst seats I have ever had the misfortune to occupy. In addition to which the service was almost non-existent and definitely not worth the premium price over a regular Y Class seat.

Seat 91k is a seat plus beside the more available legroom I do not know what the plus stands for. Seats are hard to hard actually and narrow but this is what you get in coach class.

11 hour flight from Paris to Mauritius the seats were rock hard and very little leg room to move about in. IFE system was very bad and broken. The stewardess couldn't fix my screen so I had to basically spend 10 hours not being able to sleep or entertain myself.

The seats were hard narrow and very short which cut off circulation we were crammed into centre positions our knees hit the seat in front and the person next to me who was a little larger spread across my shoulder and had monopoly of the tiny hard little arm rest. The person in front threw back their seat and when we complained at mealtime we were told he was asleep and would we please leave him be. On arrival after a 13 hour trip over night with no sleep and the agony of such confinement our feet and ankles were swollen and we felt absolutely battered. Unfortunately we had flown to Paris 4 weeks before and it was exactly the same for this our return journey so we knew what we could expect.

Shanghai-Paris and return - seats are narrow and require more padding. Both flights- tried looking cabins (showing wear & tear) and very poor IFE. I was quite surprised that Air France would operate these tried looking B777 on the Shanghai route. Cabin service good food average. IFE quality was very poor considering competition. I recommend Air France take a note of CX cabin revamp program and IFE system. I expected the fine French experience but did not get it.

I am used to business class seats with flat bed for overnight but these are Great seats for daytime (we departed 4:30 pm JFK to Paris arriving midnight our biological time and returned during the day) Crew very attentive meals quite good my 6'2'' husband was pleasantly surprised quiet section curtained off from crowded economy section. Had seen previously negative reviews but we were totally satisfied and felt it is worth the extra cost.

Good looking seats but very disappointing once you're seated. The comfort is horrible as they are very hard recline is minimal and an 8 hour flight is a torture.

I am tall and have a large frame these seats are designed for tiny petite people. No Leg room very narrow and hard! Air France charges too much for an upgrade to a premium economy seat (seats behind bulkhead and galleys) I will not travel on this aircraft again!