Air France

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 114 reviews
4/10
4 star Skytrax Rating
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10/10

"was able to sleep comfortably"

(United States)

I flew in Premium Economy from LAX to CDG. I agree that the recline on these seats is not great but the width of the seat and the fact that no one reclines their seat into your lap was worth the extra money. I was able to sleep comfortably for the majority of the flight. My husband is 5"10 and was able to stretch out and sleep comfortably in the seat. The service was great. Flight attendants were attentive but not bothersome. We were on the upper deck which felt cozy with easy access to the snack bar and bathrooms. Food and wine with dinner was good. Breakfast was satisfactory also. Also enjoyed not having to wake my spouse in order to get into the aisle. Would definitely fly Air France premium economy again.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"Thoroughly disappointed"

(Malaysia)

The PTV screen is not even aligned to my seat. Water is almost never served even when asked for a glass of water the request seems to be forgotten. Return flight got canceled thanks to the famous Air France strike with no accessible customer service to follow up with and we have not heard back from them on a refund even though we have written to them. First and last time flying with them. Thoroughly disappointed. Very uncomfortable seats as well.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"legroom is horrible"

(United States)

Legroom is horrible the worst ever for international 7 hour flight. Will not fly Air France again.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-200
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"was much too slim"

(Germany)

I flew with TXL-CDG and the flight was okay. Non reclinable seat was ok but it was much too slim which means that I was able to feel on my back when the person behind me flods up the table. So when you are having bad luck and the person behind you is very tall you will feel knees in your back.
Seat TypeEconomy Class
Aircraft TypeAIRBIS A318
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"the worst seats ever"

(United States)

We tried these seats for the first time flying CDG-ATL. Big mistake and we can say these are the worst seats ever. There is no recline and the seats are rock hard. Service and food is the same as regular economy.
Seat TypePremium Economy
Aircraft TypeBOEING 777-200
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
10/10

"the most uncomfortable seats"

(United States)

These were the most uncomfortable seats we have sat in. I am horrified that I paid close to $1000.00 extra for 1 way to be this uncomfortable. I challenge the Air France executives and design engineers to travel 10 hours in these seats it was literally equivalent to torture.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
10/10

"could not have been happier"

(United States)

Seat 81L. This is an exit row had more space than a Business Class seat. AF has allowed me to book a seat prior to the flight being opened for online check in. Beverage & meal services were outstanding considering the class of service. Could not have been happier or more comfortable on this 10.5hr flight: LAX-CDG.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
3/10

"very limited recline"

(United States)

The hard shell seats were very uncomfortable with very limited recline. In addition the premium economy cabin was in very poor condition with obvious wear and tear that compromised some seat functions (such as the leg rest). The 8-across seating meant the seats were very narrow -- virtually the same width as the economy class cabin. In addition on two separate long-haul flights one of the two toilets was not working.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"customer service was non-existent"

(United States)

Not close to worth the added expense. As noted in other posts the seats are rock-hard and the recline feature is either not functioning or awkward and uncomfortable. On both A380 and 777 they looked good from a distance but showed incredible wear and inattention to maintenance. In a word shabby. Customer service was nonexistent as to seat selection and my wife and I were arbitrarily separated on both LAX-CDG and return. No one could do anything about it despite requests weeks before the flights days before flights or at check-in. The only real benefit was the priority boarding but I'd rather save my money and upgrade to business. This is no alternative.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"the worst seat I've ever experienced"

(France)

I flew with Air France from San Francisco to Paris. The premium economy seat on this flight is the worst seat I've ever experienced. No recline the seat just drops a few inches when you push the recline button. Also the seat is hard as a rock; it's more comfortable to sit on a park-bench. To add insult to injury the entertainment-screen did not work.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no