United Airlines

Surprised to read the recent reviews of the O'Hare lounge(s). Visited 2 on my last trip through (on a First Class tix) and was not impressed. This is their hub location expected top notch and it was disappointing. Cheese & crackers & fruit and drinks (free back then) from surly bartenders who made it quite clear they expected tips. Yah right. Fortunately I had not yet confirmed another 1st booking via ORD (on points as part of Star Alliance) and will not do so now. I'll do anything to route through Star airlines to enjoy the benefits of Air Canada or Lufthansa lounges. Makes United look like a donut shop.

A private lounge located near the synagogue in the routanda. Smaller than the two lounges of Dan in concourses B and C but United Airlines and British Airways are allowed to enter. Supposed to be more exquisite. Lounge not crowded in the evening in busy August. Where Dan Lounge itself seemed to be packed as it is just before 4-5 flights depart to the US. Basic soft drinks juices and wine selection. Almost no refreshments. A disgrace. After visiting IST lounge of Turkish Airlines this pales in comparison.

Unbelievably bad even for the consistently bad quality of United lounges. LAX is probably United Airlines busiest international hub and yet the lounge has no showers! People flying from Asia and continuing to South America (as I was) will be shocked and infuriated at the lack of a single shower stall. I avoid anything associated with United Airlines but sometimes I have no choice.

This miserable excuse for a business class lounge gets worse every time I use it. The food is terrible. The furniture old and battered. The staff sullen and lazy. Then to top it off the lounge is filthy and the bathrooms worse. The only virtue is that the wifi is merely mediocre. There is a view of the runway. Good thing because gazing anywhere else gives one the creepy crawlies. We are forced into this awful lounge prior to boarding international star alliance flights (other carriers than United thank god). But if this lounge is any indication of what it is like on board their planes avoid at all costs (and I do).

Plenty of seating with quiet corners. Food above average and plentiful drinks. Friendly staff. There was a hot baked potato dispenser with all the trimmings for a "jacket potato" and some delicious soup as well as sandwiches sausages fruits cookies and more.

Surely this is the worst of all lounges I know in last 5 years. The Buffet is horrendous and alcoholic drink you pay!. Wi Fi working slowing very slowing. The furniture poor. This room dont have any workstation is ridiculous! A mediocre service. If you have any other option run away from this.

United Club in Narita is huge and when it gets crowded the wi-fi is overloaded and stops working. There is hardly any food and certainly no hot food nor food of quality. The UA managers should walk 50 yards to the ANA lounge and see what they serve in there. It's like going from a McDonald's to a Michelin starred restaurant. BTW the ANA wi-fi seems to work well all the time.

Surely this is the worst of all lounges I know in GRU. Buffet is horrendous even in flavor. Wi Fi not working even requesting employees. The furniture is extremely old outdated. The room is crowded all the time with passengers standing. This is ridiculous. A mediocre service disrespectful even with First Class passengers.

This lounge has no food to offer and charge for a beer which us ridiculous given the price of a business class ticket. The staff are grumpy with crappy attitudes too on top of the poor services. Compared to British Airways and Virgin this lounge is terrible.

The staff were very vague since this was the 1st time I had visited a United Lounge so I had to ask what facilities there were to use what was complementary etc... the check in hostess was not friendly or helpful at all. It was dirty every table had empty cups & rubbish on them. I would not make a special effort to find one again especially in the airport the regular vendors at the airport were better serviced than the Members Lounges.