United Airlines

Quite crowded very small food selection (only crackers some cheese and carrots) you have to pay for alcoholic drinks (beer 3$). I was happy I only had to wait 45 min.

There are lounges in both Terminals 6 and 7. I went to the one in Terminal 7. Large comfortable airy. I was there in late morning. There were still some breakfast-type selections though very very few and mainly in the sweet treat variety. At least there were a few juices and a very wide array of coffee drinks from machines. Wi-Fi reception was good.

United's best lounge by far. A ride up to a totally different class of service. The area was spacious comfortable and tasteful. A great selections of drinks was accompanied by a variety of Japan and Western snacks including sushi and small sandwiches. It does not compare to the hot meals and luxury of some Asian first class lounges but it shows what United can do when they made the effort.

I have been a member of the United Club for several years now. The only reason I will continue to be a member is the lower cost I can become a member through my husbands credit card. The lounge is basic and has now as of a few months ago started charging for their drinks. They still charge the same price for the annual fee yet no more free drinks. I am also continuing my annual membership since I do travel a lot and use the other star alliance clubs which are far superior to the United Lounges. They are definitely nothing special don't waste your money.

It is a nice place to sit (compared to the rest of O'Hare) but there is nothing to recommend it. Lounge is boring and uninspired. Food is cheap no thought in the selection high in carbs and sugar low in taste. Like the rest of the lounge not designed to please anyone but will not offend either. United agents who can help with reservations and changes.

The United Lounge is old and worn out. The food selection is unhealthy and at best more like an unhealthy snack bar. The same goes for the bar. The wine is bad and the beer selection is main stream and boring. There's no sense for details. Last and most important the staff seem as worn out as the lounge. No smiles no pride. Just hanging in there. Like they know the company they work for is barely making it.

The new United Club at Sea-Tac is fantastic! Great location refurbished look and feel and great staff. Great place to get out of the hustle and bustle of the airport. Standard UA Club fare but the refreshed feel of the place and the attentive staff makes it great. Good people watching from above too. If you're in SEA be sure to hit this one.

Disgraceful. Food consisted of carrots and cheese and biscuits in plastic packs. Crowded you have to pay for drinks. If this is how United treat their customers they've lost my custom.

Nice little getaway from the hustle and bustle of ATL. Emphasis on the little but then again not too many UA operations ex ATL. Long and fairly narrow made it harder to hideaway somewhere although there are a few somewhat private cubicle work areas. Only one bathroom. Friendly and helpful staff. Nice views of tarmac. Minimal snacks - carrots crackers/cheese yogurt raisins. Not too noisy (the ubiquitous tv was up in a far corner) nice views. Downside: hard to hide away and take a nap.

I'm not sure why this is a lounge. Overcrowded drinks to be paid for at excessive prices and just a few snack items. Worse than sitting in the airport. Enough for me not to choose United Airlines again.