"smelt awful and was very old"
R Lambie (New Zealand)
✅ Verified Review | This lounge was terrible, it smelt awful and was very old. Food was also not good. It is much nicer to sit downstairs in the airport food court area. I would definitely not recommend business class with Qantas or this lounge. Extremely disappointing!
Airport | Denpasar Bali Airport |
Type Of Lounge | Business Class |
Date Visit | July 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"didn't live up to expectations"
47 reviews L Huang (Australia)
✅ Verified Review | First time visiting the Brisbane Qantas Club since receiving my Gold Status Membership through Qantas and it didn't live up to expectations. The Lounge can be accessed after the general security checks, or via a Qantas Premium entry for frequent fliers with high status, which I find very convenient. It was consistently busy, so looking for seats requires a bit of effort with parts of the space under maintenance, which made finding a restroom difficult. The food and beverages was quite limited, including no hot food and halfway through my visit soft drinks became unavailable. Barista made coffee was a great initiative and internet was fast and efficient. My expectations was not met by this Lounge, hopefully the Sydney and Melbourne locations can live up to its name.
Lounge Name | Qantas Club |
Airport | Brisbane Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | July 2017 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"lounge is crowded and noisy"
C Lannor (Australia)
✅ Verified Review | This lounge is crowded and noisy, with hordes of children most of whom are running amok. I know this reflects more on the parents than the airline, and I do understand kids need to burn off some energy before they fly, but in the business lounge tearing about on suitcase scooters or generally playing games of chase around the chairs and up and down the aisles? This lounge appears to be in need of a separate family area that has the facilities to entertain children or rules for acceptable behaviour by all lounge visitors to assist the general ambiance expected by most adults in a business class lounge. Alas my gripes continue - the appearance, choice and quality of the food is unappetising. Where's Neil Perry? I'm hoping I have just been unlucky to visit on a 'bad' day and my flight is better than this experience!
Lounge Name | International |
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | July 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Qantas have moved their lounge"
R Binding (Australia)
❎ Unverified | Qantas have moved their lounge as Honolulu Airport is in the process of renovation. We were told it was the old Delta Airlines lounge with a tacky indoor fountain. We arrived early at 8.15am for the 11.05am flight to Sydney, within 1 hour it was full and some people were turned away. The breakfast provided was quite good and the staff did their best to keep topping up the replenished food. It is quite a long way (15 minute walk) to Gate 34 so the not so young would find this difficult without a wheel chair. We were also advised that Qantas may not return to their old lounge area which hopefully be renovated.
Airport | Honolulu Airport |
Type Of Lounge | Business Class |
Date Visit | June 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"the experience was great"
47 reviews L Huang (Australia)
✅ Verified Review | It was my first time in this lounge and it didn't disappoint. The interior with amazing decor and lighting. From what I can see, the Lounge was separated into three sections, the middle section facing the main entrance. It was very early in the morning which means food was fresh from the kitchen. Great selection of cereals, fruit, dairy, pastry and hot food. Overall, the experience was great.
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | May 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"it was slightly confusing"
47 reviews P Huong (Australia)
✅ Verified Review | I decided to give the Melbourne Domestic Business Lounge a try. First impression, it was slightly confusing. To Access the Business Lounge you have to walk through the Qantas Club all the way to the back and the doors will automatically open. It was quite busy, but not crowded. Limited selection of food as it was breakfast time but plenty of drink options. Lounge staff were attentive to cleaning and presentation of space. Lastly, the view over the tarmac was amazing on a very sunny day.
Airport | Melbourne Airport |
Type Of Lounge | Business Class |
Date Visit | April 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"needs a bit of work on catering"
47 reviews H Luong (Australia)
✅ Verified Review | There were many sections which can cater for families, couples and big groups and located close to Qantas operated gates. The food is a bit of "hit and miss" and incredibly plain, though it did get better as dinner was being served. The biggest win is the view over the tarmac with a spectacular sunset, just needs a bit of work on the catering department. Looking forward to visiting Japan again.
Airport | Tokyo Narita Airport |
Type Of Lounge | Business Class |
Date Visit | March 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"great domestic business lounge"
1 reviews S Hanakethera (Australia)
✅ Verified Review | This is a great domestic business lounge at Perth Airport. There are the usual wine and champagne offers, but as well as hot food (chicken curry and rice) and salads, they have freshly made pizzas (ham and cheese). Plenty of space and different seating options with several charging stations (you need to look for them discretely hidden on the floor under the seats in some places). Good Wifi access throughout as you would expect. Particularly friendly and helpful staff, wandering through the lounge asking whether people need anything.
Airport | Perth Airport |
Type Of Lounge | Business Class |
Date Visit | March 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"enjoy the service it has to offer"
47 reviews H Luong (Australia)
✅ Verified Review | First time visiting this Brisbane International Lounge, as I heard it has been renovated. Before departing to Tokyo, I had a couple of hours to enjoy the service it has to offer. Let me say, it did not disappoint as the interior looked so amazing, warm and welcoming. The Lounge Team were around to help out and give amazing service. My only thing in regards to improvement is the food options, I know it was breakfast time, but having only bacon, eggs and tomatoes as savoury options is just not enough. That's just my opinion, others might think different. I'm looking forward to trying one of their Lounges on my way home from Tokyo.
Airport | Brisbane Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | March 2017 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"lounge in need of modernization"
A McNicol (Australia)
❎ Unverified | Qantas lounge at Auckland Airport. On the positive side lovely staff and lots of room. Other than this the ambience is very tired and this lounge is long in need of modernization. Long rows of identical seats with adequate food and drink offerings. All Qantas management need to do is look next door at the Emirates lounge and what is on offer to realize how time has left this lounge behind.
Lounge Name | Qantas Club |
Airport | Auckland Airport |
Type Of Lounge | Business Class |
Date Visit | February 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |