Qantas Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 252 reviews
5/10
4 star Skytrax Rating
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10/10

"superb lounge in Singapore"

(Australia)

Verified Review | A superb lounge in Singapore, plenty of space and the food and beverages were great. Beef rendang with rice and sago pudding with mango plus other bits and pieces meant eating on the flight was not necessary. A visit to the showers beforehand freshened things up nicely after the heat and humidity of running around Singapore. This lounge has the table service also and the barkeep who will come around with a trolley to refresh beer and wines. Along with the lounges in HK and LAX this one is the best in the QF network. Now for Qantas to refresh the Sydney lounge please along the lines of Singapore.
Lounge NameSingapore
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"Lounge does look outdated"

(Australia)

Verified Review | A pleasant visit but nothing amazing. The Lounge does look outdated and needs a lift, though the view of the tarmac is quite amazing. I found it hard to find a comfortable spot to relax as furnitures had uneven heights. Food was above average but beverages needs more options. I didn't see many staff around, besides the front desk but the space was clean through out. If you can, visit the Business Lounge instead.
Lounge NameQantas Club
AirportPerth Airport
Type Of LoungeFrequent Flyer
Date VisitOctober 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"the ambiance wasn't great"

(Australia)

Verified Review | First time visit to the Qantas Auckland Lounge. I was greeted upon entry, and made my way in to find a quiet spot to relax before my flight. The space was quite small but open, furniture looked outdated and the ambiance wasn't great as it felt like a big room with lots of chairs placed in. Beverages was limited, no barista made coffee nor any sparkling water. Food was below average, there was hardly a selection of bread or pastry. On the upside, the staff were attentive and the space was kept clean throughout my visit. Definitely a location Qantas needs to look at renovating, considering how many people fly over the Tasman between Australia and New Zealand. Use the Lounge if you have to but for Business Class and Frequent Flyers of One World Sapphire or higher tiers, try to fly in the afternoon as you can take advantage of the Emirates Lounge, which is so much better in every way.
Lounge NameQantas Business Lounge
AirportAuckland Airport
Type Of LoungeBusiness Class
Date VisitOctober 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"don't have too high expectations"

(Australia)

Verified Review | My first time visit while travelling on a codeshare flight between Qantas and Emirates. As far as my judgement goes, it was average. The space is a smaller then anticipated, but during my morning visit it was very quiet so there was plenty of seats. It's great to experience the A La Carte dining on offer during breakfast, but nothing overly amazing. Lately I find the Qantas team very cold, they just aren't personal like my previous experience. Everyone I come across just can't seem to hold a conversation and I think some re-training should be in order. I had a feeling I should have visited the Emirates Lounge instead. Overall, the Lounge is worth a visit but don't have too high expectations.
AirportMelbourne Airport
Type Of LoungeFirst Class
Date VisitOctober 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"we struggled to find a seat together"

(Australia)

Verified Review | After reading rave reviews I was keen to try this facility as my usual flight habits only permit access to the adjacent Qantas Club. As a couple we struggled to find a seat together at 7.00am on a Monday morning and then needed to queue for bathrooms and food. Next time when I revert to the Qantas Club I will not suffer from the envy I previously experienced in missing out on this facility.
Lounge NameBusiness Lounge
AirportBrisbane Airport
Type Of LoungeBusiness Class
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"interior was appealing"

(Germany)

Verified Review | Very good business lounge of Qantas at the international terminal in Sydney – one of the better business lounges that I have seen. The interior was appealing, you have a nice view of the airport. Showers are available. The food was very decent. But the highlight of the lounge are two espresso bars which serve you fresh coffee drinks. The only downside was that the lounge was quite full when I arrived so that it was difficult to find a seat.
AirportSydney Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"lounge was very clean"

(Australia)

Verified Review | The Business Lounge is located behind the Qantas Club. It's currently quite small and with the renovations on the way, hopefully the space will equate to the Sydney/Brisbane location. It was quite busy during my visit, so a seat looking over the tarmac was not available. Food was a lot better than that of Qantas Club, with hot dishes and tasty deserts. Beverages was average with on demand barista made coffee, bar service and self serve flowing soft drinks. Overall, staff were very present and the lounge was very clean.
AirportMelbourne Airport
Type Of LoungeBusiness Class
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"had a very relaxing time"

(Australia)

Verified Review | First time visit to the Qantas Club at Melbourne. The Lounge is split in two, with one half facing the tarmac which offered amazing views and natural lighting while the other side is situated in an enclosed environment with an open bar, buffet and TV screens. I think the food on offer isn't the greatest, especially for someone who visit lounges every month. It's definitely something to evaluate, and changing the menu often will entice customers to come back which will equate to more people travelling with Qantas. I had a very relaxing time on my visit and managed to catch some sunshine to warm up. Staff were friendly and the lounge was kept clean throughout. Looking forward to my next trip.
Lounge NameQantas Club
AirportMelbourne Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"lounge staff are welcoming"

(Australia)

Verified Review | The Cairns Qantas Club I find is one of the better domestic lounges on the Qantas network. The lounge staff are welcoming and saw them go out of their way to help customers. Ample space, lots of seating options, power point accessibility, food options adequate and lots of beverage options and the wifi was very good. The lounge has a good view over the airside and runway area of the airport. The lounge was clean and had a hard working attendant clearing away dishes. I do like visiting the Cairns Qantas Club and recommend it.
Lounge NameQantas Club
AirportCairns Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"Thanks for a great visit"

(Australia)

Verified Review | First time visit to the Sydney Qantas Club, I had low expectations but it proved me wrong. The space for the lounge is very open but at the same time certain parts of the lounge is quiet and private, perfect for relaxation. For a domestic lounge, it is very big which is great for capacity. It was an early Sunday morning so the lounge was reasonably busy but not crowded. The food and beverages were adequate for breakfast, with barista made coffee on demand. The views over the tarmac is something quite spectacular and this is something Qantas lounges thrive on. Having natural light come through the entire lounge creates an open environment, which include being energy efficient during the day. Thanks for a great visit.
Lounge NameQantas Club
AirportSydney Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes