Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 216 reviews
5/10
4 star Skytrax Rating
Sort Reviews by :
Show
5/10

"the staff are welcoming and helpful"

(Australia)

The best Emirates Lounge that I have visited. Relatively small the staff are welcoming and helpful no matter. A superb selection of drinks and hot and cold food is backed up by efficient clearing of plates and polite staff who make the stay as comfortable as possible.
AirportBrisbane Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"never seems too crowded"

(Thailand)

Emirates Lounge in Hong Kong is small but never seems too crowded. Excellent choice of food hors d'oeuvres etc. Soft drinks beers Champagne wine. And the staff will make up a sandwich for you if you wish. HKG doesn't have fast track for business class. But not a problem. The problem with HKG is the arrival. Didn't check showers or wifi.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"absolutely appalling"

(Australia)

Absolutely appalling. Very disappointing to find that Emirates is associated with this lounge. There is hardly any food except a small bowl of salad or a stale sandwich. Is this really the service we expected when choosing business class with one of the so called top airlines of the world? Makes you think about booking Emirates again.
Lounge NameGiotto Lounge
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"clean luxurious superb service"

(United States)

Business Class lounges in Concourse C - clean luxurious superb service excellent amenities great food wine drinks and juices. The new Business Class Lounge in Concourse A is a mega lounge with several mini-lounges and integrate boarding gates within the mini-lounges. Concourse A is for the use of A380s and has 25 gates. While there is a main dining and lounge area the idea is really to go to the mini-lounge area closest to your gate. Each mini-lounge has a wonderful spread of food drinks coffee machines wines etc. The food is great. Four vegetarian and four non-vegetarian options and salads breads and appetizers. There is a place to take a shower and it has all the amenities. There is also a Timeless Spa [paid I think]. The lounge is designed to seat close to 2000 people.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"temporary lounge is a hot mess"

(United States)

It seems there is a new lounge under construction in the B terminal. The temporary lounge is a hot mess. It is just a section of the upper floor of the airport that has been blocked off to give a pretence of a lounge. It is loud (constant airport-wide announcements.) hot poor ventilation and messy. The staff are spread out over too large an area and cannot cope with the scope of effort required. Dirty plates cups and tables abound but the seat-hungry business traveler doesn't care and takes any port in a storm. Emirates should have brought on extra staff but chose not to. The staff are friendly but management is asking too too much. The lounge in the A terminal is in good repair and should be used instead of the B terminal. Waiting at the actual gate is more relaxing.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"crowded even at midnight"

(Australia)

Sprawling lounge with excellent food and drink but it was crowded even at midnight. Major design flaw in that the designated "quiet zone" packed with lounges and beds is the noisiest part of the lounge with very loud announcement speakers and noise from the terminals below. Very difficult to get any sleep in the lounge even after midnight.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"noise level dreadful"

(United Kingdom)

A nightmare - a long queue to get in and then - ten minutes queue for the ladies toilet. A big queue for coffee and snack. No free tables/chairs. Used plates everywhere not cleared away. Noise level dreadful. No chance of getting a shower for a couple of hours. If you can avoid.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"plenty of seating"

(Australia)

An excellent lounge with plenty of seating a wide range of good food and reading material free wifi and proximity to gates.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
yes
4/10

"one of the best lounge experiences we have had"

(United Kingdom)

We used the first class lounge twice recently and one of the best lounge experiences we have had. We had a late night snack of Sushi and drinks outward and a Champagne Breakfast on the return. Both were excellent and served by efficient staff. Boarding was direct from the lounge which was excellent.
AirportDubai Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"quite new and well run"

(United Kingdom)

The lounge at Birmingham is quite new and well run with a decent selection of food and drinks. Generally a pleasant and comfortable environment to spend a few hours waiting for your flight.
AirportBirmingham Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes