top100_2016  

Brussels Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 17 reviews
4/10
3 star Skytrax Rating
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5/10

"not enough comfortable seating areas"

(Tunisia)

Verified Review | Newly renovated lounge with a nice view of the tarmac. Somehow I’m disappointed with the new lounge as it looks like a big ballroom with all tables / chairs placed in a row, not enough comfortable seating areas compared to the previous one, no privacy. The food presentation looks poor, before salads were prepared in small glasses / verrines, now you have to take them from the buffet, dry and not nice looking leaves and salads. The beverages are ok. Poor compared to Lufthansa or Turkish Airlines lounges.
Lounge NameThe Suite
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitJuly 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it is just too small"

(Belgium)

When this lounge opened its door after ages of revamping and redecorating it was fabulous. It still is except that it gets very very crowed and it is just too small. There is no place to sit or relax whatsoever. In fact I have never seen it so crowded ever. HON and Senator space is unfortunately squatted by any other pax, none or little checking on who can or cannot sit in this reserved place. Food and drinks are of good quality. Some fab especialities and plenty of coffee machines and drinks both acohol and non alcoholic ones. No announcements but quite a few screens in the lounge. I am surpised the problem of overcrowding the lounge was not envisaged by the planners an authorities. It is a real shame.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"large and spacious"

(Canada)

As the only lounge at Malaga Airport, they take that torch, run with it and do it up right. Large and spacious, you never feel that you are sharing your snacks with strangers. A wide selection of drinks, more than a few food offerings and of course, the ubiquitous Wi-Fi made our stay here well worth the "cost". (which was Biz-Class on Aeroplan) A nice area with computers for "business use" and a separate TV lounge added to the choices of "what to do?" Even if you have to buy access, I do recommend it if hanging about AGP for more than an hour or so. (especially if the airport is exceptionally busy and crowded). Feeling blessed that as our Air France Premium Economy tix next Sept. do not get us access, our Diners Club cards do.
Lounge NameSala VIP
AirportMalaga Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Dirty and overcrowded"

(United Kingdom)

Dirty and overcrowded. Poor selection of food. I would never pay for this lounge. Cleanliness only gets one star as I couldn't give it a 0.
Lounge NameDAN Lounge
AirportTel Aviv Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"food and beverages are varied and of very high quality"

(Belgium)

The new Lounge in the Schengen Terminal at Brussels airport is modern and practical. The food and beverages are varied and of very high quality. There is plenty of cooked food, sweet or salty. The internet connection is very good and you can even borrow ipads in case you don't have a laptop.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"good food and beer on tap plenty of amenities"

(Switzerland)

Newly renovated large light nice view on the tarmac good food and beer on tap plenty of amenities. Definitely above most european / short haul lounges.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is bright and very spacious"

(Rwanda)

The lounge is bright and very spacious shower is clean with towels food is plentiful with great choices and staff are nice and courteous. Now if they could do something about the dilapidated Terminal B lounge.
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"very nice in all respects"

(Austria)

The new lounge is four times the size of the previous one at over 1200 square metres. Reviews here dating back more than 2 months are therefore obsolete. New lounge very nice in all respects tablet computers are provided for free no password needed for internet access (which used to be limited to one hour previously) Belgian beers on tap mousse au chocolat made of Belgian chocolate - in other words a treat !
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge has a luxury feel to it"

(Austria)

The Star Alliance lounge at Brussels airport underwent a refurbishment over the past 6 months. The area has probably tripled and has spacious areas with lounge chairs tables to work comfortable leather couches a quiet business area a sleeping area with "nap boxes" lockers for luggage and an improved food selection. The lounge has a luxury feel to it and reminds me of other high-end lounges.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"very overcrowded small space"

(United States)

Very overcrowded small space. Hard to find a seat. No privacy. Very dirty. Wifi with a coupon for 1hour only but it takes 20 mins at least to connect and what you get is hardly enough to Google something. No real food. Heavy thick and fat buttered sandwiches soup and beer. No toilet!
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1 to 10 of 17 Reviews