Brussels Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 352 reviews
6/10
3 star Skytrax Rating
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3/10

Brussels Airlines Star Alliance Gold Lounge

Review by (United States) 4th June 2015

Perhaps this was due to poor research but I came to Brussels on Eurostar intending to fly back to UK after visiting The Loft - Brussels Airlines' new and much touted lounge. I write this sitting in the somewhat less publicized lounge in pier B the gate area for non Schengen departures. There is a good view of the airfield but the windows overlook the less interesting apron and I have yet to figure out where today's active runway is located. The rest rooms are located outside the lounge and like the United Club at EWR there is no hot water in the sinks. Lest I seem like a whiner I should commend the food and beverage offerings. The cava sparkling wine is excellent and there is a broad selection of tapas sandwiches and soup. At. The moment anyway there is adequate and comfortable seating.
Lounge NameBRUSSELS AIRLINES STAR ALLIANCE GOLD LOUNGE REVIEW
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (Switzerland) 9th May 2015

Newly renovated large light nice view on the tarmac good food and beer on tap plenty of amenities. Definitely above most european / short haul lounges.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Brussels Airlines Business Class Lounge

Review by (Rwanda) 31st December 2014

The lounge is bright and very spacious shower is clean with towels food is plentiful with great choices and staff are nice and courteous. Now if they could do something about the dilapidated Terminal B lounge.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (Austria) 31st December 2014

The new lounge is four times the size of the previous one at over 1200 square metres. Reviews here dating back more than 2 months are therefore obsolete. New lounge very nice in all respects tablet computers are provided for free no password needed for internet access (which used to be limited to one hour previously) Belgian beers on tap mousse au chocolat made of Belgian chocolate - in other words a treat !
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (Austria) 19th November 2014

The Star Alliance lounge at Brussels airport underwent a refurbishment over the past 6 months. The area has probably tripled and has spacious areas with lounge chairs tables to work comfortable leather couches a quiet business area a sleeping area with "nap boxes" lockers for luggage and an improved food selection. The lounge has a luxury feel to it and reminds me of other high-end lounges.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (United States) 14th April 2014

Very overcrowded small space. Hard to find a seat. No privacy. Very dirty. Wifi with a coupon for 1hour only but it takes 20 mins at least to connect and what you get is hardly enough to Google something. No real food. Heavy thick and fat buttered sandwiches soup and beer. No toilet!
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (United States) 30th March 2014

The terminal B lounge is so small and overcrowded. Also it is unbelievable to have wifi only valid for one hour. The condition of wifi usage is much worse then many of the African airports which the Brussels airlines serve. On top of that there are no bathroom nor shower available in the Terminal B lounge.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (Belgium) 15th September 2013

Worthless lounge. Too small too loud no real food except for some toast and cheese. Luckily sufficient Belgian beers but that could not compensate for the lack of free wifi. You would not believe it still exists in the 21st century.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (Finland) 29th May 2013

Quite backwards. Not a single gluten free item not even crisps or peanuts. Very few of the seats have AC outlets. The staff tries their best. WiFi cut off. Too small and too crowded. You wouldn't believe that this is the "capital" of EU.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms N/A
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Brussels Airlines Business Class Lounge - Brussels Zaventem Airport

Review by (United Kingdom) 22nd November 2012

Just after security for B gates but upstairs from the main concourse. Nice enough lounge although not especially large. Limited seating and very small side tables and the toilets are outside of the lounge in the walkway. Food selection was sandwiches cold meats and cheeses with soup and pastries. Large fridges full of drinks and food quite a pleasant place to spend an hour before the flight home.
Lounge NameBRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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