Brussels Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 33 reviews
5/10
3 star Skytrax Rating
Sort Reviews by :
Show
8/10

"lounge is very often crowded"

(Germany)

Verified Review | Big lounge with wide glass facade and very comfortable looking seat. However, you have first to get one of those things. Unfortunately is the lounge is very often crowded so you have to keep with a small chair. A plus is the different Belgian beers that you can drought yourself at the bar and of course the famous waffle.
Lounge NameTHE LOFT
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"the stay was okay"

(United Kingdom)

Verified Review | Upon approaching the desk, the two ladies were busy looking at something on the same screen. I waited for around 20-30 seconds before they looked up. Not a good start. A very full lounge greeted me. Staff seemed overworked (or the lounge understaffed), consequently they couldn't replenish things as fast as they went, or clean up after passengers. Even serviettes were missing. The tall armchairs look great but aren't that comfortable. The selection of food and drinks are okay. The toilets are adequate but the showers are great -even though it took three attempts to find somebody to open a cubicle. There are better lounges out there but all in all the stay was okay.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeFrequent Flyer
Date VisitSeptember 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
8/10

"place was pretty crowded"

(Portugal)

Verified Review | Loft Brussels airport a nice surprise. Beer Leffe black draft. The food is good, soups are great, was 7pm and the place was pretty crowded, full of people I still find a place. Internet was fine and good wines and drinks are on the house. Is a good place I recommend if you are in Brussels. Services on table is also good, toilets are clean under the circumstances.
AirportBrussels Zaventem Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"really nice lounge"

(Thailand)

Verified Review | This lounge at Brussels Airport is in fact the lounge of Brussels Airlines / Star Alliance, but Finnair passengers can use it as well. A really nice lounge, with resting places facing the tarmac, extensive space for eating and working, very nice choice of hot and cold food and drinks, including a beer bar. Ultra-clean toilets and shower facilities Plenty of working power sockets. Modern ambiance, but cozy. Excellent place to stay during stopovers
Lounge NameLoft Lounge
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"One of the most sterile clubs"

(United States)

Verified Review | One of the most sterile clubs I've visited. A fairly limited number of comfortable lounge chairs. A very limited number of very comfortable lounge/sleeping chairs in a secluded room (if you can score one of these, do it). But the main area looks like a classroom - small desks, each with two opposing chairs in nice neat rows, elbow to elbow, stretching the length of the room. Staff was helpful and friendly.
Lounge NameThe Suite
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"Friendly attentive staff"

(United Kingdom)

Had the opportunity of using this lounge on a Lufthansa flight to Munich (Star Alliance). This is the first time I have used this lounge and was very satisfied with the facilities available. An excellent choice of refreshments offered. Good quality seating, excellent location overlooking the apron. Friendly attentive staff I will certainly use this lounge again.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"not enough comfortable seating areas"

(Tunisia)

Verified Review | Newly renovated lounge with a nice view of the tarmac. Somehow I’m disappointed with the new lounge as it looks like a big ballroom with all tables / chairs placed in a row, not enough comfortable seating areas compared to the previous one, no privacy. The food presentation looks poor, before salads were prepared in small glasses / verrines, now you have to take them from the buffet, dry and not nice looking leaves and salads. The beverages are ok. Poor compared to Lufthansa or Turkish Airlines lounges.
Lounge NameThe Suite
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitJuly 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it is just too small"

(Belgium)

When this lounge opened its door after ages of revamping and redecorating it was fabulous. It still is except that it gets very very crowed and it is just too small. There is no place to sit or relax whatsoever. In fact I have never seen it so crowded ever. HON and Senator space is unfortunately squatted by any other pax, none or little checking on who can or cannot sit in this reserved place. Food and drinks are of good quality. Some fab especialities and plenty of coffee machines and drinks both acohol and non alcoholic ones. No announcements but quite a few screens in the lounge. I am surpised the problem of overcrowding the lounge was not envisaged by the planners an authorities. It is a real shame.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"large and spacious"

(Canada)

As the only lounge at Malaga Airport, they take that torch, run with it and do it up right. Large and spacious, you never feel that you are sharing your snacks with strangers. A wide selection of drinks, more than a few food offerings and of course, the ubiquitous Wi-Fi made our stay here well worth the "cost". (which was Biz-Class on Aeroplan) A nice area with computers for "business use" and a separate TV lounge added to the choices of "what to do?" Even if you have to buy access, I do recommend it if hanging about AGP for more than an hour or so. (especially if the airport is exceptionally busy and crowded). Feeling blessed that as our Air France Premium Economy tix next Sept. do not get us access, our Diners Club cards do.
Lounge NameSala VIP
AirportMalaga Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Dirty and overcrowded"

(United Kingdom)

Dirty and overcrowded. Poor selection of food. I would never pay for this lounge. Cleanliness only gets one star as I couldn't give it a 0.
Lounge NameDAN Lounge
AirportTel Aviv Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no