Brussels Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 33 reviews
5/10
3 star Skytrax Rating
Sort Reviews by :
Show
9/10

"food and beverages are varied and of very high quality"

(Belgium)

The new Lounge in the Schengen Terminal at Brussels airport is modern and practical. The food and beverages are varied and of very high quality. There is plenty of cooked food, sweet or salty. The internet connection is very good and you can even borrow ipads in case you don't have a laptop.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"good food and beer on tap plenty of amenities"

(Switzerland)

Newly renovated large light nice view on the tarmac good food and beer on tap plenty of amenities. Definitely above most european / short haul lounges.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is bright and very spacious"

(Rwanda)

The lounge is bright and very spacious shower is clean with towels food is plentiful with great choices and staff are nice and courteous. Now if they could do something about the dilapidated Terminal B lounge.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"very nice in all respects"

(Austria)

The new lounge is four times the size of the previous one at over 1200 square metres. Reviews here dating back more than 2 months are therefore obsolete. New lounge very nice in all respects tablet computers are provided for free no password needed for internet access (which used to be limited to one hour previously) Belgian beers on tap mousse au chocolat made of Belgian chocolate - in other words a treat !
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge has a luxury feel to it"

(Austria)

The Star Alliance lounge at Brussels airport underwent a refurbishment over the past 6 months. The area has probably tripled and has spacious areas with lounge chairs tables to work comfortable leather couches a quiet business area a sleeping area with "nap boxes" lockers for luggage and an improved food selection. The lounge has a luxury feel to it and reminds me of other high-end lounges.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"very overcrowded small space"

(United States)

Very overcrowded small space. Hard to find a seat. No privacy. Very dirty. Wifi with a coupon for 1hour only but it takes 20 mins at least to connect and what you get is hardly enough to Google something. No real food. Heavy thick and fat buttered sandwiches soup and beer. No toilet!
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"lounge is so small and overcrowded"

(United States)

The terminal B lounge is so small and overcrowded. Also it is unbelievable to have wifi only valid for one hour. The condition of wifi usage is much worse then many of the African airports which the Brussels airlines serve. On top of that there are no bathroom nor shower available in the Terminal B lounge.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"too small too loud no real food"

(Belgium)

Worthless lounge. Too small too loud no real food except for some toast and cheese. Luckily sufficient Belgian beers but that could not compensate for the lack of free wifi. You would not believe it still exists in the 21st century.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Too small and too crowded"

(Finland)

Quite backwards. Not a single gluten free item not even crisps or peanuts. Very few of the seats have AC outlets. The staff tries their best. WiFi cut off. Too small and too crowded. You wouldn't believe that this is the "capital" of EU.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"limited seating and very small side tables"

(United Kingdom)

Just after security for B gates but upstairs from the main concourse. Nice enough lounge although not especially large. Limited seating and very small side tables and the toilets are outside of the lounge in the walkway. Food selection was sandwiches cold meats and cheeses with soup and pastries. Large fridges full of drinks and food quite a pleasant place to spend an hour before the flight home.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes