Singapore Changi Airport

Changi airport in itself is an excellent place to depart from or transit through, having a comfortable main departure area or plenty of lounges to sit in if preferred. There is a cinema as well as shower facilities. Plenty of shops to spend your dollars before departure. One issue I have with the staff at the airport, and this is aimed at the immigration staff. You are the first people that travellers may have seen/met of your country and politeness costs nothing. If you do not like what you do, go find something else. For me they were bordering on rude. Other than these people on the whole the rest of the staff at the airport were friendly and welcoming, making the experience of Changi reasonably hassle free to travel through.

Singapore Changi Airport is very organized, clearly signposted. Very friendly staff and the airport has things to do to pass the time. The seating is comfortable and there is a hotel to get some sleep. Food is hit or miss and the shopping is poor, there are lots of shops but the items for sale are overpriced and often of poor quality.

When I first arrived at Singapore I was shocked when I saw people ready to depart, while people were arriving. By this I mean in the same room. Some staff don't speak fluent English. I was on a flight to DPS, Indonesia and the gate which I was supposed to go into, was blocked by security because a flight which just arrived was supposed to walk there, and the flight was due just 10 minute away. Anyway, the design was great, lots of shops and fun things to do. I highly recommend this airport if you are coming here for business or for holidays, if you can speak English or Mandarin.

Arrived by Silkair flight from Coimbatore on 28th Dec. It took 1 hour from the time I landed, for the bags to show up on the belt. I used to be impressed by the quick showing of bags on the belt at Singapore Changi airport. A week earlier my husband arrived by the same flight and his bag was delayed by 45 minutes. What is happening to one of the best airport in the world?

I've been to this airport so many times, either for transit or departure/arrival. Each time, Changi has never disappointed me. It has been in operation for decades and it is never out of date. All signs/directions for transit or arrival are clear and if you are a bit lost, the airport staff are always helpful and easy to approach. Everything is clean and in order. The choice for dining and shopping is excellent. The airport is probably the best airport for transit. There are plenty of things to do while waiting for your next flight. It is also child friendly which is probably very important if you are traveling with children.

Arrived by Silkair flight from Coimbatore on 21st December. Had to wait 45 minutes for the bags to show up on the belt. The message displayed on the TV screen said that the bags were delayed due to the fault in the ground handlers equipment. Subsequently, the message and my flight details disappeared from the screen and it displayed the subsequent flight information. This caused confusion among passengers because we did not know whether the bags are moved to another belt. No staff to help too. Finally the bags showed up after 45 minutes.

Love Singapore Changi Airport and it's so clean. Staff are friendly and helpful. Lots of good food options and cheap. Easy to get around and always something to do. Immigration staff are stern but helpful. Wi-Fi excellent and free.

Super fast immigration clearance. I only need ten minutes to touch down from airport to taking a taxi to town. The signs are clear to read. There are plenty of trolleys and my luggage was already on the the baggage conveyor. Efficient and clean with friendly airport staff.

Singapore changi never disappoints. Efficient, clean, a lot of shopping, food is perfect here. Immigration staff fast and highly efficient. Connectivity to city is nice through MRT, bus and taxis if needed. Security screening at departure gates is nice concept. You will understand why Singapore Changi is best airport in the world once you visit it.

There were a variety of things that were positive about the airport in terms of cleanliness, information being clearly provided, smoothness of the process of checking in etc. However I required a wheelchair when I arrived and was advised that there were restrictions on entering with certain wheelchairs at a certain time. It was only because we asked them to consider other options that we finally were able to secure a wheelchair rather than being forced to remain in one area for 1.5 hours despite having booking problems previously with another airline. When the wheelchair arrived, it had a cog system for braking which meant I was almost catapulted out of my seat and the seat itself was very unforgiving on my legs so I began my flight with additional pain as a result of this. I therefore hope that the airport secures new much more comfortable wheelchairs to allow passengers more comfort before beginning their flight. I was met at the gate by a staff member who was helpful.