Nice Airport

✅ Trip Verified | I have not visited the EU in many years but understood that one of the benefits of EU membership was easy travel between EU countries. I travel frequently to the US so I am used to strict passport checks. On arrival at passport control at T2 in Nice, I found myself in a very long queue containing all travellers regardless of origin so having an EU passport was of no advantage. There was a bank of 5 E reading machines but they were not in use. The wait there was longer than the wait time I experience in the US. Mind you the long wait did not matter as the baggage had not been delivered by the time we got through. On departure we found a long queue to get into the Easyjet compound despite having paid for Speedy Bag drop. That was of no effect till we reached the compound. Airport security was not too bad but I would advise paying extra for Fasttrack as that was quiet. Not being a regular EU traveller I had not experienced passport control on leaving a country. I understand this is normal in the EU although not in the UK where you only show your passport to an airline official when leaving the UK although for flights to the US there have always in the past been Border Control officers at the gate. On my last flight out, they were not present so maybe that no longer applies. Anyway, the queue to get to the departure gates was even longer than the arrivals queue and people were getting anxious that they would miss their flight. Again it was one queue for everyone regardless of Passport and there was a line of E readers that were not in use. So why is it that in the UK you leave the country without any government passport checks but things are different in Europe? My abiding memory of Nice was standing in queues so I would avoid the place if possible. Maybe it is better off season. Thankfully arrival in Edinburgh was a smooth and swift operation with E readers and speedy baggage services.

✅ Trip Verified | Flying out from terminal 2 Nice airport, passing through security was just about ok. Then one passes through the duty free which I didn't get to enjoy as I was advised to go to section B for passport control which, when you consider is within the shengen zone, is an unnecessary step. At passport control there were only two boarder police and none of the biometric gates were open this led to a significant 35 mins delay which meant our flight was late boarding.

✅ Trip Verified | Airport secritiy divider queue belts unmanaged thus making it the lengthiest walk possible to reach the scanning screens. All passengers understandably taking short cuts but when I was stopped for doing so, I queried the belts be opened for customer convenience. I was grabbed by the forearm by a young security personnel whom I had to shrug off. He then summoned me to the longest queue available. When I tried to complain to his superior, he told me there were 7 cameras in the area which he could refer to to verify my complaint. To this I agreed but 5 minutes later, I was told that he didn’t wish to pursue the matter anymore mentioning “the police” twice.

Not Verified | What an absolute disgrace security is. Rude beyond belief. With no control or early support for those who struggle packing or removing liquids. Travelled to many distinctions across the world. They really need to up there game here.

✅ Trip Verified | Very unprofessional and rude staff. The staffs were impolite and not willing to provide basic info on flight. They have lost my luggage and I have a little hope to get it back soon as several flight already flew from nice airport to my destination and I have no status. I saw one of the staff shouting at business class clients. I have never experienced such behavior in any airport i have been so far. The airport is in a desperate need of good management and some training on customer service.

❎ Not Verified | The men's room was a disgrace and a health hazard. No toilet seats, dirty walls, toilet paper dispenser seemed to require special training. Joe's coffee bar serves poor sandwiches at upmarket prices. Good thing they give you the calorie-number. Bad thing they can't be right for the flimsy cracker they pass for a Joe's Club Sandwich. Give me an Italian train station any day of the week, better, cheaper food and without the marble-floor pretence. The security guy saïd he didn't speak English and scurried off. Sorry, Nice.

Not Verified | I have been using Nice airport for the last 20 years and has always been a pleasure but recently the experience has become horrendous. Departure flight - Unable to check-in luggage until 2 hours before which does not leave enough time to get through all the queues. I had speedy boarding with the airline but the regular queue was faster. Security queue wasn't too bad on this last trip but is now situated at the opposite end of the airport to check-in so not very practical as you have to cross the entire length of the terminal. Passport control is where it really becomes ridiculous, just 2/3 people checking passports of hundreds of people, queued for almost an hour here, luckily we had gotten to the airport early. Tensions were mounting as people who were close to missing their flights were trying to push in. Used to be able to take my time at Nice airport and hardly queue, this last time had to queue for the entire 2.5 hours I was there. Have had the same experience the previous 3/4 trips so something has gone seriously wrong. Arrival - Already arrived an hour late (nothing to do with the airport) at 22.00. Staff shortage so had to wait 20mns on the plane, then when we finally got to the terminal had to wait an hour for luggage. When I asked someone for information the airport worker could not tell me anything saying that offloading the luggage was down to the airline and nothing to do with the airport. Unfortunately Nice is my closest airport, so I do not have the choice but to use it, otherwise I would never fly from/to there again.

✅ Trip Verified | My husband was operated in Nice and a week after the operation he was allowed to fly home to Finland. We had Business class tickets and requested for assistance and a wheelchair. Before check-in started a kind person told us not to queue, and to go first in line when check-in starts. When check-in started, there was very quickly about 10 persons in front of us. My husband went to talk to the person at the priority-desk about assistance and she asked my husband to take his place in line. When it was our time to chek-in, she called assistance and said it would take about 20 min. to get a wheelchair. I asked if this could be speeded up since my husband had already been standing for a long time and was in great pain. The woman at the desk said she could not help. About 30 min later the wheelchair was still not there and we were the last ones standing at the check-in point. I went to ask if she could speed things up. The answer was really unfriendly, she was not in charge of wheelchairs and she would not call and speed things up. I pointed out that my husband has had a big operation a week ago and we needed to get to the lounge to get him lying down for a while. She laughed and told her co-worker about our wishes and they laughed. I asked for the woman's name, and she told me I don´t need it for anything. 15 minutes later we started walking through security-check and to the lounge. As we walked away the check-in person end the woman next to her laughed at us. I have never experienced anything like this. We had business class tickets! The personnel at Infinity lounge were really nice though! When we arrived in Helsinki assistance and a wheelchair was waiting for us at the door, as it should be.

✅ Trip Verified | Hate them. They took soft cheese I bought as a souvenir for my mom. Careless. Dirty bathroom and dirt on the floor, not even signs for the toilet. Avoid if possible.

Not Verified | Arriving 9pm with my wife in wheelchair was a mixed experience. Very nice guy met us with wheelchair and took us thru system to bus stop for shuttle to T2. Got off bus, no signs to. Car hire desks Then what is a massive walk for a person with poor mobility. Worst access to car hire area I have ever seen and all in a newly designed terminal. Enterprise staff helpful and apologising for terminal design.