Berlin Tegel Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 138 reviews
3/10
No Skytrax Rating
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Berlin Tegel Airport customer review

Coming back home through Tegel to London last Friday morning we were appalled by the lack of awareness and consideration for the problems of the disabled/handicapped traveller . We also found the lack of comfort and facilities once we had been through departure gates and security very disappointing. Specifically disabled people who turn up on time for a two hour check-in really do not appreciate having to stand for nearly an hour before being able to check in with no opportunity available to sit down. Even once we had checked in we were unable to go directly to the departure lounge because another flight had to be cleared out first. Then when we got to the departure lounge we were disconcerted to find that there was no direct access to airline lounges ( we were travelling business class) where we could have relaxed. In short we found these facilities would have been fine for a short- haul local airport but quite inadequate for a major international destination.
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Berlin Tegel Airport customer review

I use Berlin Tegel at least once a week and consider it the most convenient and best airport I have been to. Many mornings I leave my home in central Berlin less than an hour before departure park my car right under the gate and within minutes I have received my boarding pass either from an e-kiosk or from the mostly considerate and friendly check-in staffers. I often have even time to pick-up a newspaper and drink a quick fruit juice in the lounge. The highly efficient security check at each and every gate is another big advantage compared to other airports and it is better than the the ones in Munich or Frankfurt. Berlin Tegel makes travelling very easy and stress free and as much as I am looking forward to the new Berlin-Brandenburg Airport set to open in 2011 I will miss the convenience of our current airport.
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