Bangkok Suvarnabhumi Airport

✅ Trip Verified | Chaotic, slow and dirty. Security takes just a few minutes but passport control can take 1 hour +. Airport seems to be way over capacity. Try to fly to Bangkok's other airport if you can!

✅ Trip Verified | Poorly organized immigration, long waiting at departure. Security control faster, leading to long wait back to escalator. Security staff limited help, unfriendly for Thailand.

Not Verified | They should not claim to be an airport with a smile when they know that they cannot serve with a smile. It's a very long walking and unpleasant experience for flight transfer. Not only because of the long queue, but the way the officers treat passenger is impolite. I would think twice to have transit in Bangkok airport for long flight.

✅ Trip Verified | Airport is over crowded, very hot and noisy. There is something wrong with the design of this airport. Walking too far to Gate E1. Immigration and body check is very slow and worst. I will try to avoid this airport as much as possible.

Not Verified | The security check is present near the individual gate, the line is long and they remove any or all liquids. Despite there being a 100ml allowed limit, they still remove anything they find. I had a bottle of water with barely any water which they removed, plus an expensive cream (with which I regularly travelling internationally and domestically), which they removed despite me asking them not to when clearly there's a specified limit. The people do not understand English enough or perhaps it was that they don't respect you enough to even bother replying to you.

Not Verified | I had a terrible experience completing a transfer at this airport with Thai Airways. I had a 2-hour window between flights and barely made it to my flight as the transfer process was so badly organised and extremely crowded. The queue reached back from the transfer gate the entire length of the travellator. Once through and allowed up the escalator we were herded into a small anteroom and made to do snake around for another 30 minutes with little air and many bodies in the room. Many people were extremely anxious as they believed they would miss the flight and started to push through. When I finally reached the security scanners, all sense of order was lost and I found myself in a crowd crush being pushed from behind. I almost fell. The security guard barked orders to keep a straight line but there were no processes put in place with ropes or barriers. When a passenger suggested that it was impossible to keep a straight line as there was no room. He retorted that if we complained or criticised he would turn-off the security screening belt and then we would all miss out flights. What sort of airport is this? They want you to suffer and miss your flights because you dare suggest that their system is not working. This attitude does not reflect well on Thailand, let alone their airport and airline. I would rather go the long way home via Dubai than experience this again.

Not Verified | For transit you have to go through a security scan again. This means that any liquid will be taken away, which is a minor issue. I had to go through transit in the morning (coming from MUC, going to RGN). The queues were extreme and it took more than 90 minutes to get through! There is no fast track! Avoid!

Not Verified | Suvarnabhumi is probably the worst International Airport for business travel in SE Asia: there are few places to sit and work (except in the overpriced lounges) while the internet connectivity is appalling. There are few options for food and limited to no seating when available. Everything at the Airport seems to he aimed at forcing travellers into shops rather than supporting a convenient and comfortable flight. Passport checks on arrival and departure are not the worst in the region but could also be significantly improved.

Not Verified | I despise this airport. Way too much walking for an airport of it's size. And immigration is always like being at Walmart during a Black Friday sale with only 2 counters open. And now since they take your finger prints from both of your hands the process is even slower!

Not Verified | We have travelled to Bangkok every year. Usually, the officer will direct us to the priority lane seeing seniors and kids we brought. This year, my husband and I have brought 2 kids (6 and 10) and 2 seniors (70 and 76) to Thailand for an 8 days (23rd to 30th Nov) vacation. Yesterday around 4pm, perhaps the officer on guard was not in a good mood, had a grim face on even when we approached the priority lane. We went over to enquire the officer can we go before we deemed we granted the use. After screening through the passport and she allowed only the seniors to enter but wanted our kids and us to go for the normal queue with her unfriendly/annoyed face. So I told my parents to follow us for the normal queue as it was our duty to make sure they were taken care of should something happened. Next, we saw a group of family, a pregnant lady with a handful of adults just entered without screening kind of puzzled me. I love this country and the friendliness of the people. This officer should have handled the case with friendliness especially being in service. They somehow dampened our mood after our 8 fun-filled days spent in the country.