Bangkok Suvarnabhumi Airport

Customer Reviews

3 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 464 reviews
4/10
3 star Skytrax Rating
Sort Reviews by :
Show
4/10

Bangkok Suvarnabhumi Airport customer review

(South Korea)

Transited through this airport twice on the weekend. Generally very good but the lighting on the lower floors is very murky. The airport monitors were also playing up. The airport appears to be enormous but both my departures on Thai involved being bussed to the plane.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Bangkok Suvarnabhumi Airport customer review

(United Kingdom)

A nice airport generally but probably the most inefficient I have been to. Tthe slowest and most ill mannered immigration staff. Poor regulation of shops etc landside who seem to prey on new unsuspecting tourists ripping them off at will.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Bangkok Suvarnabhumi Airport customer review

(United Kingdom)

Beware if you're a transit passenger from domestic to international flights. The information provided and signs to follow are ludicrous. I have never yet twigged despite multiple attempts in the past 3 years. Some airlines require you to check in again at a transfer desk if you can find it. If Emirates business passenger you can get your boarding card from their lounge but impossible to find airline lounges. On arrival from abroad and business passenger walk past the customs and immigration signs immediately afterwards there are the CIP gates which you should use saving lots of queues and time. If making a domestic flight be wary of the people who ask where you are going prior to security. They are merely travel agents looking for some trade although they look very official and have nothing to do with the airport or security. Their prices are more expensive than those you could get at your destination.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Bangkok Suvarnabhumi Airport customer review

(Switzerland)

My impression of BKK was positive compared to 1 year ago. We had only short queues on both arrival and departure including customs and security checks. Restrooms were clean - however we might just have been lucky this time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no