Atlanta Hartsfield Airport

✅ Trip Verified | There are signs everywhere “we are open”. Three weeks ago there were NO restaurants OIE. On terminal F on departure. On return today there were no restaurants except Burger King open in the terminal so I did t have anything to eat waiting on shuttle to Athens z, Ga. also, I arrived in International. Immigration and customs took 2 minutes. Luggage more Than 45. Waiting for the shuttle to the domestic terminal made me miss shuttle to Athens. And there were 45 people waiting for about 20 seats. I have no idea what the others did. They were told a shuttle would come again in a half hour. The Atlanta Airport is a mess. All international airports I went through on my travel were operational and efficient. Atlanta airport sucks. Maybe it should be taken over by the state. Avoid it if you can.

Not Verified | Worst airport on the planet. Terrible to try to figure out where you are going. No one wants to help. Not ready for the volume. Bad planning, bad staff. Restaurants closed while people stand in line for hours. Tell the mayor of ATL to call Fl if she has any questions about how to reopen.

Not Verified | Airport not at all equipped to handle volume. Absurd lines at all [open] restaurants, not enough seating at terminals, overall a total failure. Embarrassing.

Not Verified | This airport is a joke. There are food places everywhere and every single one is closed. Get your act together! All of your restaurants close between 5 and 6pm. Do you people not eat dinner here?

✅ Trip Verified | I travel through this airport a minimum of 4-times a month. On my return trips I typically arrive around 6.30 to 6.45 pm. Almost all restaurants are closed. It's the strangest thing. This is not an occasional situation. It's every evening visit. Who is managing this airport? Why is this the case? After talking to employees at the information center, I've found out the restaurants close at 4:00 +/-. Now there's a couple of the larger restaurants open like TGI Fridays open, but most people w/ connectors don't have that much time. Currently, I'm in E terminal and there are 8 restaurants in the food court and only 1 is open [McDonald's]. Now there like a 100 people in line so that's not an option. All but (2) of the he convenience stores are closed and those have huge lines. The restaurant services should be for the peoples convenience and not the restaurant's convenience. Why hasn't the management observed this and made adjustments? I don't think they should stay open all night, but this is a little ridiculous. I'm sure they will blame this on COVID, but this has been going on long before COVID (I've been traveling through here for years). My guess it has a little to do with the controlling power of the political power of the mayor and her cronies.

Not Verified | Arrived at the airport more than 2 hours early and the flight had to be held so my wife and I could sprint through the airport to make out flight. This is because TSA is an absolute joke. It took more than 2 hours to get through the line with is absolutely unacceptable. I have flown into countless airports domestically and internationally and never had such an awful experience. I absolutely will never fly into or out of this airport again and I strongly suggest that no one else does either. I will gladly pay more money to fly in and out of a smaller airport. Atlanta’s international airport’s TSA division needs a total overhaul if they ever want to give individuals a positive flying experience.

Not Verified | This is the most unorganized airport I’ve ever been to. They had us going every which way, but the right way. It all started getting off an international flight where we had to walk half way across the airport. Then after going through the gauntlet of passport control then I stepped in a room of mass hysteria to get my luggage, then drop it off. Then I was directed to go upstairs to check in for my connecting flight, only to be told they don’t have TSA precheck. After going through the security check then I had to go back downstairs to catch a train to go to my terminal which was filthy. The only light to this was the handsome CBP security officer who stopped to check my passport. He was the highlight of me coming back from Puerto Vallarta! This airport needs to do better. It was a complete disaster!

Not Verified | The TSA security/staff are extremely rude and unprofessional. Need better training or need to find a new place of employment. We are already viewed as ride and ghetto, very embarrassing.

Not Verified | This airport wins the prize for the world's most expensive yet disgusting airport food and the unfriendliest food court staff. It was my first ever transit/visit via US, so I cannot compare to other US cities. However, having traveled a lot for over 20 years, it is appalling. There is hardly anything to eat, other than McDonald's at Terminal D, so I had to go to Terminal A. Well, the prices are mad, you pay 5.99+tax for a cup of coffee and 10.99+tax for a chicken salad. I asked them for any oil or sour cream or anything for my salad but they only have mayonnaise or mustard or ranch sauce. They DO NOT understand the concept of food allergies. If you have any kind of allergy or intolerance, do not go to this airport. Other notes - very crowded and noisy, you cannot get anywhere to rest quietly. I am giving it 2 rather than 1 because it's relatively clean. Avoid at any length of you can!

Not Verified | The TSA agents in the North Terminal are beyond rude and need to be trained to deal with the public more appropriately. For some reason, they use their jobs as an excuse to abuse any power they think they may have and make you feel like an idiot. It is not okay to bark at people in a disrespectful manner. The screener at The North Terminal that just stands there and motions for you to go in yelled at me for putting my boarding pass in my back pocket (which I have done 100% of the time on my many travels with not one issue). If this is a problem for him, he needs to learn to ask nicely, I am not below him in any capacity and will not be treated this way. Atlanta: Get your employees in line!