✅ Trip Verified
| Bangkok to Tokyo NRT. I chose Thai airways based on the aircraft type (a380) and price. I bought three tickets for my family, and we paid extra to sit in the upper deck. Check in was a complete nightmare, the queue at Bangkok airport spanned about 200 metres, luckily we already checked in online and the bag drop counter had a waiting time of only 10 min. Unfortunately the lady who attended to us was quite impolite and we had better experiences in the past. Boarding was an absolute nightmare, people just kept flowing in. Although we were the first of the economy passengers we didn’t get in quickly. The flight attendant at the main door is polite, and welcomes me onboard. I have to walk all the way to the back of the plane and then take the rear stairs. There is a huge amount of storage on the upper deck. You’ve got side bins, and the overhead bins aren’t like the 747 bins, they’re quite big. This flight to Tokyo was quite full, with the premium cabins having a 100% load factor. We took off, and service started with a cocktail snack and a drinks service. Strangely, on the upper deck, both aisles are served by the same cart, starting with the left side. Since it’s only 7 rows I didn’t mind. Breakfast was a choice of fish or omelette, I chose the fish and it was a very big portion of snapper accompanied by Japanese rice, which was very good. My seat mate didn’t finish her omelette entree, so it’s a hit or miss! The seat itself is comfortable, I had the front row so it was a comfortable flight. Entertainment wasn’t too good, choices are slightly lacking. WiFi is a rip off, as $34 for 100MB of data is way too expensive if you compare it to airlines like Finnair who charge less for the entire flight. An hour before landing, ice cream is distributed. We had one go around during landing, and after landing, I passed customs in a breeze, but the baggage claim wait was a nightmare. It took approximately 30 minutes for one bag. On the return trip, the bag drop looked so long, so we did something unusual: We went to the United counter and asked them to print boarding passes for us, And it worked! We did have to ditch a flip knife though, as we didn’t check any baggage. Boarding was really efficient as they sorted out the passengers by zone at the gate. This flight, I was surprised to know that the purser and three other flight attendants were from my previous outbound flight! Unfortunately, on this flight, I didn’t have a bulkhead seat, and it wasn’t as good as the first flight, but still okay, since I was on the upper deck. The food on this flight was pretty good, and service was similar to the outbound. The difference was that on this flight, there was a self serve drinks counter in the galley. On this flight, I decided to ask for some business class food, and they gave me two to try, and both were pretty delicious. They were also nice enough to plate the food like they would serve it to a business passenger! The landing in Bangkok was surprisingly loud as we may have landed on a groove. The captain of this flight was kind enough to be standing in front of the first class section and said goodbye to every passenger. This flight was very worth the money, as it was quite cheap, and I was able to book extra legroom seats free of charge. I already booked another flight with thai, and I’m hoping I could survive 12 hours in the same seat! I would highly recommend Thai if they are cheap.