✅ Trip Verified
| Flew Bangkok to Incheon via Hong Kong. Thai Airways is known for its service. I believe they certainly achieved the service. The cabin crew's service was beyond 'nice'. They were willing to help at any given time, and when I informed the crews that the restroom was a bit dirty, (because somebody decided to throw the toilet paper to the toilet and flush it) they rushed in to clean after saying 'thanks for informing us'. I really loved how they handled that issue without any frustration. Brilliant work ethics were shown there. The aircraft itself made me think like 'well, cabin crews deserve a better plane than this!'. Seat was very uncomfortable because of the metal box that was sitting under the seat in front of me - and my seat wasn't the only seat where I could see those fixed-metal boxes and I was (by the way, I'm not that tall, I'm only 1.78m) forced to spend the most of the flight with one leg stretched all the way, and another crammed in. Only positive I can think of is the fact that the seat formation was 3-3-3 instead of 3-4-3. However, the reason why I gave 1 star in seat comfort is because I would've given a 0 if this 777 was 3-4-3! That metal box is very annoying, so be sure to check your seat before you book your seat. IFE wasn't good. Not only were the contents missing, but display itself was a mess. My eyes started hurting after 2 minutes of movie watching, and I couldn't see anything from the movie properly. If I had an option to not have IFE and not have the prementioned iron box thing, I would probably choose not to have IFE. (It was that miserable). That's the reason why I gave a 1 in IFE. Food was good except for the fact that one option ran out. That's the mere reason why I gave four on that category. Well, I wouldn't recommend you to fly this airline if you have alternatives like Emirates, Singapore Airlines, etc if you're flying 777-300. If your flight is with the relatively newer fleet, then you might take a risk, but I wouldn't advise that, as Singapore and Asiana were cheaper that time, but I decided to take a risk and got the 773. To conclude, my flight to Incheon was not good. The service was perfect, but the fleet wasn't.