Pegasus Airlines

Dalaman to Bucharest. I took my flight from Dalaman Turkey to Istanbul. Flight was delayed so long I missed my connecting flight in Istanbul for Romania. It took me 4 hours to find someone at the airport to "help" me. She offered to sell me another ticket for a flight 2 days later. I told her it was not my fault I missed my connecting flight to which she said "You are welcome to go to any other airline." I ended up having to purchase a very expensive last minute ticket from another airline for 3 times the cost of my entire Pegasus flight. On the flight from Dalaman to Istanbul we were in tiny cramped seats and they only sell food and drinks. Never ever again.

Stansted to Ercan via Izmir. Check-in was smooth and swift the plane was on time and was spotless. The legroom is a bit cramped but not the worst we have been on. The food and drink onboard were no dearer than a UK based budget airline all in all a very positive experience.

We flew via Istanbul to North Cyprus on 24 March 2012 returning a week later. The aircraft on both legs of the journey were immaculate seating was good and the service professional and efficient. I will be travelling with this airline again.

We flew to Istanbul. Online check-in and boarding smooth. The flight however was terrible. On most night flights they serve drinks and food and dim the lights so passengers can rest. Not on Pegasus! They kept the lights on the whole flight and the crew kept going up and down the aisle selling products! The return was the same story!

Düsseldorf-Istanbul Sabiha Gokcen return on Boeing 737-800. New clean planes on-time departures and arrivals friendly staff. Very cramped seating arrangements. Food and drinks overpriced. No inflight entertainment only flight status information. All in all good value for money if you don't mind being folded up for 3 hours.

Ankara-Izmir. Flights were cheap overall the service was excellent for a low cost carrier. Plane took off and landed on time. Clean planes and for once a happy flight-crew.

London Stansted-Istanbul S Gokcen Istanbul S Gokcen-Tbilisi return. No complaints at all in fact three of the four flights left on time and arrived on time - the fourth was delayed because of heavy and sudden overnight snow at Tbilisi airport. The rows of seating a little more cramped than I am used to but not intolerably so. The food (paid for - and bookable in advance via their website at a discount) was surprisingly high quality. Really rather good in all.

There are always snags but as a first time traveller with Pegasus it was extremely good vale for the money. Booking efficient. Aircraft new clean. Flight times spot on. Food a little costly but good. Check-in efficient and cabin staff friendly. Flight time from Stansted to Arcan Cyprus is only 5 hrs including a 50 min stop at Istanbul. Hold luggage limit 20k. Pegasus should impose a restriction on cabin luggage the huge amounts of 'hand' baggage taken by some was absolutely ridiculous.

Clean aircraft friendly staff flight was on time. However the food was well overpriced (£4 for a chocolate bar) and seating arrangements were cramped leaving you feeling like you are sitting on the person in front of you - how they expected us to fit down onto a brace position in a emergency I do not know. All in all I would say you pay for what you get.

ZRH-BEY via SAW return. ZRH-SAW delayed 1 hour due to late arrival of incoming flight. B737-800 clean and boarding efficient on all sectors. Very good value for money 3 out of 4 sectors on time. SAW airport new and comfortable for 2 hour transit.