Pegasus Airlines

Flew TLV to SAW return. Short flights were on time and no frills as per the pricing but no surprises either. No free water in Gokcen so we were thirsty on the flight. Bags came promptly and no complaints about the airline. Third party ground staff in Istanbul had weak English but not a major issue. Plane was clean and modern.

I travelled on the 17th December 2012 from IKA to SAW and unfortunately arrived late at the airport. The check-in counter were already closed and no personnel to be seen. Finally 35min before departure an Immigration officer called to the Pegasus gate and the employee agreed to pick me individually up at the Immigration. Go with me through security and check me in manually. I have been travelling with Pegasus four times already from SXF to IKA via SAW and am satisfied with their value for money and now even their flexibility. The aircraft departed on time.

I had a flight between London Stansted and Tel Aviv with a stop at Sabiha Gokcen airport in Istanbul. The flights were great and on time! The only disadvantage is that meals cost money but it's not that bad. There is a lot of leg room and the staff friendly. I will definitely fly them again!

My wife and I took a return flight from Amsterdam to Dubai. Departure at Amsterdam delayed 5 hours due to weather in Amsterdam so we missed our connecting flight to Dubai. PGS call centre offered us the choice of refunding our money or taking the next flight 2 days later. Both options not acceptable for we were booked on a cruise ship leaving the next day. Decided to take the delayed flight to Istanbul and booked (and paid for) a flight with Emirates from Istanbul to Dubai the next day. Not very convenient. However the way Pegasus dealt with their delayed passengers was a pleasant surprise. Upon arrival PGS staff were available got us through customs and assisted in claiming our luggage and within half an hour we were in a nice hotel at PGS cost. For a low-cost carrier like PGS this exceeded my expectations. Flights were convenient given the price. Free baggage allowance of 20 kg is not common these days. Positive surprise was the apt of Sabinha Gokcen nice and modern and easy to find you way. Return flights were spot on time. If you are looking for a low priced carrier Pegasus is a reasonable choice and I would not hesitate to book them again.

Flew Stansted to Tbilisi AND back changing at Istanbul - very satisfied. Booking was easy and I was delighted to be able to book through journeys with automatic transfer of baggage (not always possible with budget flights). Hold luggage was free staff pleasant and unobtrusive. The planes which seemed pretty new were as comfortable as one can expect on a budget flight with screens showing flight paths which was interesting as it was unknown territory for me and the flight information done on screen by kids rather than self-conscious flight attendant was a novelty (though it palled a bit by my 4th journey). Arrived on time with each flight. Best of all was the price - a quarter of what a direct flight with a big airline would have been. I'll definitely use them again.

Just done London Stansted-Ercan via Istanbul. Flights on time both ways. Seemingly new Boeing 737-800 aircraft with the new sky interiors very impressive. Same as any other loco carrier not much in the way of comfort. Echo previous comments prices of inflight drinks/meals expensive. 3 euros for coffee/soup. 7 50 for spirit mixer 6 euro for wine/beer crazy prices. If price was right would use them again!

My wife and I bought a round trip ticket Tbilisi - Mestia in the Republic of Georgia. The plane was scheduled to leave at 11 am but was supposedly delayed. I say supposedly because no one bothered to inform us. At around 1 pm one of the passengers went to the ticket office to remind them that after a two-hour delay you must provide a lunch for stranded passengers. The manager angrily replied "OK we will bring you water" but never did. The plane left at 4 pm. Two days later we were supposed to fly back at 4 pm. At 1 pm we were informed that the flight was cancelled and told to come to the airport to pick up the money. How do we get to Tbilisi from this very remote town high in the mountains with no other transportation except a private car that we didn't have?

Recently flew to N Cyprus. Initially a little weary as had never heard of Pegasus. Pleasantly surprised new aircraft cabin crew friendly and helpful. The only downside was inflight meals and drinks - one can of coke 16ml bottle of wine and sandwich - not much change from £20. Get your drinks and sandwiches in departure lounge. All in all though a pleasant experience and would fly Pegasus again.

Flew ORY-SAW-BEY in November 2012. I was a little nervous about flying with Pegasus after reading all the negative comments here but booked with them because they were cheaper than their nearest competitor. Boarding for my first flight started late but somehow they managed to leave Orly on time. I paid 22 euros extra to upgrade to a first row seat and was very pleased to find out this was a next generation 737-800 with LCD TV screens displaying the flight map etc. Flight attendants polite and efficient. The plane looked brand new and clean. Didn't sample the food but prices were reasonable with a wide selection. Same goes for my second flight to Beirut. Left late but arrived bang on time. Really enjoyed flying with Pegasus and since 20kg hold luggage was included in the price it was exactly like flying a normal airline. Would fly again!

Before flight no information that no drink and meal will be served. Flight from Stuttgart to Istanbul: Inflight no German speaking steward. On time. On return flight airplane was not clean found some food on my table. This time a German speaking steward onboard and flight on time.